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Aspen Dental - San Angelo, TX
- San Angelo, TX
About this business
Location details
4251 Sunset Drive STE 200, San Angelo, TX, 76904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:30 p.m. | |
| Tue | 08:00 a.m. to 5:30 p.m. | |
| Wed | 08:00 a.m. to 5:30 p.m. | |
| Thu | 08:00 a.m. to 5:30 p.m. | |
| Fri | 07:30 a.m. to 1:00 p.m. | |
| Sat | 08:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
My experience here was extremely negative .. Watch your bills closely .. They charge you close to 200 for a toothbrush.. And everyone gets up sold on an expensive deep clean for there teeth which most respected dentist will tell you is rarely needed.. Do yourself a favor and go elsewhere !!
Business response:
Hi Walt, I really appreciate you for taking a moment to share your feedback. I'm sorry that your experience didn't live up to expectations. I wanted to let you know that I have read your review and will address concerns with the team in San Angelo with an eye to improving experiences for others. Thank you. - Dawn, ADMI
I went in for a broken tooth .. they sold me on a 1600 teeth cleaning which i reluctantly agreed to have done when i went in for my appointment 2 days later to my tooth fixed .. when i go in they clean my teeth first i tell the lady ok but my main reason for visit was to fix the broken tooth .. she said we will get the dentist after i finish .. upon completion she walks me up front and they tell me they can fix my tooth in two weeks .. place is a joke ..
Business response:
I'm sorry to hear you didn't have a pleasant experience. Thank you for sharing this feedback. If you need assistance, or would like to discuss your concerns in further detail, please reach out to the Customer Service Team 1-866-767-0890. - Mitch, ADMI
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My first sign to go somewhere else was when I went in for my initial consult. The lady doing my x rays was rushing and RUDE and unprofessional. I ended up with cuts in my mouth afterwards. My appointment was originally schedule for one day and then moved to another day without anyone asking me if I could Make it work but I had to because I had an abscess and needed the extractions done asap. I brushed it off even though it caused conflict with work. I wasn't told to irrigate the holes in my mouth and food was getting tr... read more
Business response:
I'm really sorry to hear that, Kristen. If you haven't called the Patient Satisfaction team yet, you can reach us directly at 1-866-767-0890. - Heather, ADMI
Too busy to approve patient meds. Left my appt over an hour ago. Still haven't approved my meds. If your kink is pain would reccomend
Business response:
I am very sorry to hear this, Sylvesta. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in San Angelo. If you would like to speak with them in the future, please let us know. Thank you. - Garlen, ADMI
What a complete and total waste of time and effort. This is the second time I have been here and I have not received help either time. What a horrible experience.
Business response:
Hi Seba, I'm sorry to hear this and see that you've left a few comments in addition to your review. I wanted to let you know that I passed them along to our Customer Service team. I would encourage you call them too, so they can learn more about the visit and try to address concerns with the team in San Angelo. You can reach them directly at 1-866-767-0890. - Emily, ADMI
Absolutely a waste of time and money. Went in for an abscessed tooth in extreme pain and they basically did and talked about everything BUT the tooth I went in for. No antibiotics or anything except a treatment plan totalling 6,000 bucks and the office worker asking if we had money set aside so we could start paying them today for everything but the tooth I came in for .The ONLY thing this 'practice' is concerned about is how much money they can get out of you. 0/10 would NOT recommend.
Business response:
I'm very sorry to hear this, Aislinn. If you haven't called the Patient Satisfaction team yet, they would appreciate the opportunity to talk to you about your experience: 1-866-767-0890. - Krista, ADMI
I had an appt for 2:15 pm. Arrived at 2 pm. At 3 pm, I asked what time my appt was according to them - they said 3 pm. 1st lie. At 3:45 pm, I was taken for xrays - almost 20 total. Tech didn't seem to know what she was doing and so kept taking more xrays. Then I sit in a chair for 15 min before the hygienist comes in. I reiterate I made the appt because I have tooth pain. She says I have to have her exam before Dentist can see me. According to her, my gums are in terrible shape and I need deep cleaning every three... read more
Business response:
I'm sorry that your experience didn't live up to expectations, Jack. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Cindy, ADMI
I went for a tooth extraction and no one ever sent in my after surgery medication, I was highlyyy upset and in pain and for that reason I will never go back.
Business response:
I'm really sorry to hear that, Alyssa. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Cindy, ADMI
Frequently asked questions about Aspen Dental - San Angelo, TX
How is Aspen Dental - San Angelo, TX rated?
Aspen Dental - San Angelo, TX has a 4.1 star rating with 980 reviews.
When is Aspen Dental - San Angelo, TX open?
Aspen Dental - San Angelo, TX is closed now. It will open at 8:00 a.m.