This profile has been claimed by the business owner or representative.
Aspen Dental - Spokane, WA
- Spokane, WA
About this business
Location details
9405 N. Newport Hwy, Spokane, WA, 99218, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 5:00 p.m. | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | 07:00 a.m. to 5:00 p.m. | |
| Fri | 07:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am very upset with your business practices I was quoted a price and paid in full The day of treatment I was told I needed more I said to do what we had agreed on, after a staff member tried to get me to agree to more money which I refused, the dentist came in and said it was their error and that they would honor the original agreement, I have contacted you 5 times and today I received another bill This is outrageous and definitely feels like it's being done with intent to squeeze more money out of me, over $1900 today is J... read more
7 thousand dollars for 3 cavities a full upper and bottom partial. thinks a crown is stronger then the real tooth. the minute dentist said crown i knew i was at the wrong place. 3 thousand dollars for TWO crowns. they cost more then the dentures.
First visit, so far everyone is very friendly . Hopefully everything will be better after treatment of cleaning and medication. Not happy with the estimated bill, even though I have insurance. Why is it so expensive? :-( :-(
Business response:
Hi Eunice, I'm sorry to hear that and can also understand your frustration! I wanted to make sure you knew that right now there's 20% off general dentistry at most practices, which certainly makes it a little easier to afford treatments. The team at 1-800-AspenDental would be happy to speak with you, and can verify if you qualify for special offers at your practice. - Emily, ADMI
Worst experience ever . started when they quoted me 12 k for dental service and i have delta dental. Settled for 111.00 they would remove both my wisdom teeth one of witch was in bad pain(reason for visit) after removal doctor prescribed antibiotics and a pain reliver. Later that night when my wife goes to,fill the prescriptions the pharmacy informs her they cannot fill prescriptions because they are filled out in different ink. Its late I am in extream pain so I call aspen dentals emergency number they have listed on the po... read more
They kept me waiting 30 minutes past my appointment time. Not a good way to treat a first time customer. Other than that services were attiquit.
Business response:
I'm sorry to hear that, Michael. We value your feedback, and I can pass it along to the Patient Satisfaction team. If at any point you would like to speak with our team directly, you can reach them at 1-866-273-8606. - Emily, ADMI
What a great place and wonderful people. Very helpful. Recommend to everyone
I hesitated to make an appointment due to only wanting information about there implant denture system. I called and they wouldn't tell me any prices. I was told the first visit wouldn't cost me anything, so I made appointment. The office manager went over the plan. She was suppose to get back to me about if my insurance covered any of the implants and bone graphing. And few other things. A few weeks later I get a 95 dollar bill in the mail. So it did cost me 95.
Business response:
I'm so sorry to hear that, Stacey. Our patient satisfaction team will be happy to help with billing concerns. Please reach out to them directly at 1-866-273-8606. - Emily, ADMI
I haven't been to a dentist in a while and money has been tight in our house and with no dental coverage I was at a loss of what to do when I broke the second half of my back tooth. I decided to call Aspen dental and I have been so happy with their service from the lady at the front desk to the dental assistant Thomas and the dentist himself Dr Kateb they are so kind and thoughtful and the help I got from their financial departments has been wonderful I feel like they truly care about me.
Business response:
I'm so glad the Spokane team put you at ease and helped you have a positive experience. Keep smiling, Joyce! - Emily, ADMI
Frequently asked questions about Aspen Dental - Spokane, WA
How is Aspen Dental - Spokane, WA rated?
Aspen Dental - Spokane, WA has a 3.9 star rating with 893 reviews.
When is Aspen Dental - Spokane, WA open?
Aspen Dental - Spokane, WA is closed now. It will open on Monday at 7:00 a.m.