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Aspen Dental - State College, PA
- State College, PA
About this business
Location details
1715 N Atherton St, State College, PA, 16803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 4:30 p.m. | |
| Tue | 07:00 a.m. to 4:30 p.m. | |
| Wed | 07:00 a.m. to 4:30 p.m. | |
| Thu | 07:00 a.m. to 4:30 p.m. | |
| Fri | 07:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely awful people. Not only was I lied to when booking the appointment, they then lied saying they called me and moved my appointment without any notification, making me miss my appointment. This is an absolutely disgusting predatory company, do not waste your time or money going there.
Business response:
We appreciate your feedback, Kai. Thanks for taking a moment to let us know about your visit and sharing your feedback with us so that we can continue to improve patient experiences. - Heather, ADMI
Bunch of f*cking scammers. Said I had mild gingivitis so refuses to do the cleanings covered by my insurance until I pay them $300 for a “gingivitis flush”. So basically my insurance is useless unless I pay them $300, refusing to let me make an appointment for a cleaning. F*ck this place, waste of f*cking time. All I wanted was to use my free cleaning as covered by my insurance. Scamming pieces of sh*t Don’t go here, 0 stars two thumbs all the way down. Also checking the reviews on Google, tons of people have had this s... read more
Went to Aspen Dental on South Atherton Street in State college. It took about four hours but the actual dentist was polite however she had many assistance and one of them assaulted me. I would advise to either go to a different office or don’t use Aspen Dental at all.
Business response:
I'm very sorry to hear this, Peggy. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you about your experience: 1-866-767-0890. - Krista, ADMI
RecommendedThey got me in quickly for an appointment. Took Xrays for free and pulled the teeth causing me pain without making me schedule another appointment. Everyone was very nice and I would definitely recommend.
Business response:
I'm happy to hear that, Anne. Thanks for sharing! - Dawn, ADMI
I went there for a teeth cleaning and instead told to do periodontitis treatment. The treatment was fine, my biggest mistake was that I didn't check the bill before I pay. When I returned home some days later, I checked the bill and found they charged me the electric toothbrush they sold for 150 dollars! and the manager didn't show me its price when she reviewed me the bill! This is the most expensive toothbrush I ever used in my life. I won't come here anymore and won't recommend anybody around me come here unless this can ... read more
Business response:
I'm really sorry to hear that, Zhi. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
Very expensive! I was quoted $2000 as a copay before they would touch my teeth. I went elsewhere and was immediately treated. So far, my copay is less than 500 and almost all of the work is done.
Business response:
Thanks for taking the time to let us know, Beth Ann. We appreciate and value your feedback. — Ashlee, ADMI
I had the worst experience the second I walked into this place. The receptionist was extremely rude and it felt like she didn't want me there. I left a question unanswered on the sign up sheet because I wanted some clarification regarding that question but when I tried to clarify it she just asked me the same question again. If I didn't respond in a yes or a no she just cut me off in the middle of my sentence and repeated the same question again, only much louder every time! She did this about 6-8 times. When I refused to le... read more
I was supposed to have a tooth extracted today. Showed up and was told that my appointment was not in their computer yet I was holding my appointment card in hand. First off it took them 3 days to get me in originally for an “emergency appointment”. Once seen my appointment was a week and a half after. An infection set in and spread into my sinuses in the meantime. I arrive today and am told, “We’re sorry but the “dentist” has prior engagements and will not be able to see you until Tuesday because of the holiday”. Acc... read more
Business response:
I am so sorry to hear this Chris, I will certainly pass this information along to management, Please call me at (315) 454-6000 ext. 201526, at your convenience to discuss further. — Kelly, ADMI
Well here is my up date from yesterday’s visit to Aspen Dental ( 8/27)... I went in to have a broken tooth looked at and a cavity in my front tooth looked at let’s just say about an hour and a half later my mouth was in ungodly pain the lady who took the x-rays was not that bad but then she said the hygienist was going to come in and just feel around my gums and bone to make sure they were OK ( no poking) well that was a big fat LIE!!! The hygienist took a very sharp prick needle thing and then begin to dig around each and e... read more
Frequently asked questions about Aspen Dental - State College, PA
How is Aspen Dental - State College, PA rated?
Aspen Dental - State College, PA has a 4.1 star rating with 880 reviews.
When is Aspen Dental - State College, PA open?
Aspen Dental - State College, PA is open now. It will close at 4:30 p.m.