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Aspen Dental - The Villages, FL (South)

4.2
  • The Villages, FL

About this business

Location details

330 Colony Boulevard, The Villages, FL, 32162, United States

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WeekdayScheduleStatus
Mon07:30 a.m. to 5:30 p.m.
Tue07:30 a.m. to 5:30 p.m.
Wed07:30 a.m. to 5:30 p.m.
ThuClosed
FriClosed
SatClosed
SunClosed
4.2515 reviews
Victoria B.'s profile image
Victoria B. 
rating
2 years ago

Got me for 2 grand before I did anything now refuses to give money back and I had no dental work done so be aware they will try and get you to sign up for a bunch of unnecessary procedures quote a high list price usually of 2 grand or more , have u sign up for a loan because most insurances won't cover it and then they'll decide to continually bill you and run your credit up by not paying the 2000 back that you never even used . So if you got that kind of money laying around then it's the place for you but most everyone I k... read more

Business response:

I am very sorry to hear this, Victoria. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in The Villages. If you would like to speak with them in the future, please let us know. Thank you. - Garlen, ADMI 

Martini S.'s profile image
Martini S. 
rating
2 years ago

Whatever you do don't pay them up front. Then they don't put your claim through to the insurance. They don't give a shit once they got paid. This has been going on for months. 

Business response:

I'm sorry that your experience didn't live up to expectations. We value your feedback, and I will pass your message along to the team so they can address concerns. - Michelle, ADMI  

Beth M.'s profile image
Beth M. 
rating
2 years ago

Scammers. They want to up sell procedures instead of performing necessary work. The Asst Mgr Cindy could care less about my concerns. She was basically telling me there's the door if you don't want to pay for exorbitant dental care which is unnecessary. 

Business response:

I'm sorry that you didn't have a positive experience, Beth. Thanks for taking a moment to let us know about your experience and sharing your feedback with us. We will share your thoughts with our teams with an eye to always doing what we can to improve the patient experience. - Heather, ADMI  

Melissa O.'s profile image
Melissa O. 
rating
2 years ago

Aspen dental @ colony is a scam!!! I went in for 3 concerns, they gave me an estimate of 11k which didn't address any of my concerns! I was there Two hours so they could make 11k of things I did not even inquire about ! They did absolutely no work "because the first visit is just for us to give you an estimate" scam alert!!!! 

Business response:

Hi Melissa, I'm sorry that you didn't have a positive experience. Thank you for sharing your feedback with us so that we can continue to improve patient experiences. If you would like to share more detail about your visit, you can reach us directly at 1-866-767-0890. - Heather, ADMI  

CC J.'s profile image
CC J. 
rating
2 years ago

*Beware of Aspen Dental... it appears they may be preying on seniors with inaccurate assessments of periodontal disease. So I booked dental appointment with Aspen Dental last week and they told me I have periodontal disease and tried to charge me $1700 (with insurance) for a deep cleaning. I've always had perfect checkups and always raving reviews from my previous dentist... even my last cleaning 7 months ago no signs of gingivitis, nothing! So long story short I opted to get a 2nd opinion this week at the Village Dental on ... read more

Business response:

Hi Celeste, I'm sorry that you didn't have a positive experience. Thank you for sharing your feedback with us so that we can continue to improve patient experiences. If you would like to share more detail about your visit, you can reach us directly at 1-866-767-0890. - Heather, ADMI  

Stuart L.'s profile image
Stuart L. 
rating
2 years ago

I went to Aspen Dental looking for a new dentist who took my UHC insurance. They took full mouth x-rays and everything looked okay until the hygienist took depth readings and told me I had gum disease and needed expensive and painful SRP (scaling and root planing) every 4 months for the rest of my life!! I brush and floss everyday and I know my gums are healthy. The kicker is that I also needed to get a crown done and they wouldn't do any other work on me unless I agreed to get the SRP; that's when I knew it was a SCAM! Stay... read more

Business response:

I am very sorry to hear this, Stuart. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in The Villages. If you would like to speak with them in the future, please let us know. Thank you. - Garlen, ADMI 

Ben H.'s profile image
Ben H. 
rating
3 years ago

My experience was ok. My dad,however, was asked to pay 6,000 dollars for a crown. The highest I have ever heard of is $2000. They are basically trying to take advantage of people here. What a joke! It's unfortunate that you have to leave the villages to get things done. 

Business response:

Ben, I'm sorry to hear about this. If your dad would like to discuss their experience in further detail, please have them reach out to the Customer Service Team: 1-866-767-0890. - Mitch, ADMI  

Marcia R.'s profile image
Marcia R. 
rating
3 years ago

Needed 6 month check up. Was listed as a recipient of my insurance. Was unable to contact by phone so made an appointment on line. No place to enter insurance info, Went to appointment, asked her about my insurance, said " I don't know, will have to call". I told her I would not go in for appointment until I was sure they took my insurance. She finally called, but then said I was now "late". Wouldn't let me do the check in paper work because "we might not be able to see you." Another girl came out and said they could... read more

Business response:

I'm sorry that your experience didn't live up to expectations, Marcia. Thanks for taking a moment to let us know about your visit and sharing your feedback with us so that we can continue to improve patient experiences. If you would like to share more detail about your visit, you can reach us directly at 1-866-767-0890. - Heather, ADMI  

Deborah D.'s profile image
Deborah D. 
rating
3 years ago

Do not waste your time at this facility located at 330 Colony Boulevard, The Villages, FL. They require an initial visit to establish you as a new patient. They will take numerous x-rays and scans. Then you will meet with a tech who assesses your dental health and recommends a course of treatment to the dentist. The dentist (Anhtuan Nguyen) meets with you for approximately 2 minute and confirms the tech's assessment. The dentist didn't even actually look at my teeth! You then meet with their scheduler, who proceeds to ... read more

Business response:

I'm sorry your experience didn't live up to expectations, Deborah. If you would like to share more details about your visit, the Customer Service team would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI  

Frequently asked questions about Aspen Dental - The Villages, FL (South)

How is Aspen Dental - The Villages, FL (South) rated?

Aspen Dental - The Villages, FL (South) has a 4.2 star rating with 515 reviews. 

When is Aspen Dental - The Villages, FL (South) open?

Aspen Dental - The Villages, FL (South) is closed now. It will open tomorrow at 7:30 a.m.