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Aspen Dental - The Villages, FL (South)

4.2
  • The Villages, FL

About this business

Location details

330 Colony Boulevard, The Villages, FL, 32162, United States

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WeekdayScheduleStatus
Mon07:00 a.m. to 5:00 p.m.
Tue07:00 a.m. to 5:00 p.m.
Wed07:00 a.m. to 5:00 p.m.
Thu07:00 a.m. to 5:00 p.m.
Fri07:00 a.m. to 1:00 p.m.
Sat07:00 a.m. to 2:00 p.m.
SunClosed
4.2492 reviews
Frank D.'s profile image
Frank D. 
rating
3 years ago

Professional, thorough, informative, knowledgeable, and honest. This Aspen Dental office is a great find compared to the many other dental companies I have visited, including other Aspen Dental locations. 

Business response:

Thank you for your kind review, Frank! I'm glad to hear you've had a pleasant experience, and hope you continue to have 5-star visits in the future. - Mitch, ADMI 

Ann M.'s profile image
Ann M. 
rating
a day ago

Find another dental office to go to. Quickly. They are poor communicators. Standard of care is to give you services outside of yearly cleaning and care. Will not proceed unless you agree to a care plan that will cost a lot of money. Billing department is a joke. 

Robyn E.'s profile image
Robyn E. 
rating
10 months ago

I went to this dentist back in July when I first moved here because I was in a lot of pain due to an apparent infected tooth. They pulled the tooth immediately and told me that I needed an implant which would cost $6,000. Reluctantly, I signed a contract agreeing to that price because I was in pain and it was a crucial tooth. Getting an implant is a three step process. They charged me $4,200 for the first step which took the doctor about an hour to do. When I came in today to have step two done, they immediately told me... read more

Business response:

We are very sorry to hear this, Robyn. We wanted to let you know that we did pass your feedback along to our Customer Service team so that they could address concerns with the team. If you would like to speak with them in the future, please let us know. 

Larkin H.'s profile image
Larkin H. 
rating
a year ago

Be warned. This is the worst dental organization you can deal with. Bait and switch, overcharging, lying and not returning calls to name a few. Never, never, never deal with this outfit unless you enjoy being ripped off. 

Business response:

I'm so sorry to hear about the trouble you're having, Larkin. The team and I would be happy to help with billing concerns. Please reach out to us directly at 1-844-296-0187. -Dawn 

Mark B.'s profile image
Mark B. 
rating
a year ago

this is probably one of the most unorganized business with whom I've been associated. you call in they don't answer the calls and promise to return calls but do not. since I couldn't get a return call, I went into the office and the service was just as bad. It is horrible........don't go to this place 

Business response:

I'm sorry for any trouble you're having, Mark. I will pass your message along to the team, so they can address concerns. - Sophia 

Dona H.'s profile image
Dona H. 
rating
a year ago

0 Zero RATING FOR ASPEN DENTAL. They our not experienced enough to do what they say. Stole money credit the insurance instead of giving me my hard earned cash. Not Very Don't open your wallet or your mouth!!!! 

Business response:

I'm so sorry to hear about the trouble you're having, Dona. The team and I would be happy to help with billing concerns. Please reach out to us directly at 1-844-296-0187.  

Leslie W.'s profile image
Leslie W. 
rating
a year ago

Rating Zero!!!!!! So, I called Aspen Dental today due to my son having a root canal and a temp. crown. This is the 3rd temp. crown because when his permanent came in, it was wrong. I talked to Kyle at the front desk to inform him of this and he said "we could put it back in with fixodent" Mind you, this is after financing over $11,000 worth of work. At this point, they have my son taking multiple days off of work for a crown that doen't fit. Kyle connects me to Bobby who I then complained to her. The entire time she is... read more

Business response:

I am very sorry to hear this, Leslie. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team. If you would like to speak with them in the future, please let us know. - Garlen 

Scott P.'s profile image
Scott P. 
rating
a year ago

My wife went there for an appointment today, 02/01/2024. Aspen is a provider on our insurance network and as such agrees to provide a free teeth cleaning once a year. She went in for a dental emergency, a broken crown. They tried to tell her she needed their deep cleaning which is above what they negotiated as a provider for insurance. When my wife questioned this they brought the Hygenist, Marcia back who became indignant that my wife was questioning the necessity of the treatment and then told my wife that they would n... read more

Business response:

I'm sorry that you didn't have a positive experience, Scott. Thanks for taking a moment to let us know about your experience and sharing your feedback with us. We will share your thoughts with our teams with an eye to always doing what we can to improve the patient experience. - Heather  

Victoria B.'s profile image
Victoria B. 
rating
a year ago

Got me for 2 grand before I did anything now refuses to give money back and I had no dental work done so be aware they will try and get you to sign up for a bunch of unnecessary procedures quote a high list price usually of 2 grand or more , have u sign up for a loan because most insurances won't cover it and then they'll decide to continually bill you and run your credit up by not paying the 2000 back that you never even used . So if you got that kind of money laying around then it's the place for you but most everyone I k... read more

Business response:

I am very sorry to hear this, Victoria. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in The Villages. If you would like to speak with them in the future, please let us know. Thank you. - Garlen, ADMI 

Frequently asked questions about Aspen Dental - The Villages, FL (South)

How is Aspen Dental - The Villages, FL (South) rated?

Aspen Dental - The Villages, FL (South) has a 4.2 star rating with 492 reviews. 

When is Aspen Dental - The Villages, FL (South) open?

Aspen Dental - The Villages, FL (South) is closed now. It will open tomorrow at 7:00 a.m.