Aspen Dental - Titusville, FL

Paula R. 

on Yelp

a year ago

I think it is important for people to know the quality of service they can expect to receive in this clinic. I needed an appointment to have a tooth that had a previous root canal extracted as it had become very sensitive, painful and I had a fever. I had the same experience 2 years prior with another tooth that had a root canal and after doing everything to try to save that tooth, including 4 weeks of antibiotics, an extraction was the end result. I booked the appointment online on a Saturday for an 8 am appointment Monda... read more

Trisha T. 

on Yelp

a year ago

Aspen will scam you out of your money! Took my son for a cleaning and they demanded 170.00 up front stating my insurance wouldn't cover- that was a lie I called my ins. from the waiting room and they said Aspen never contacted them. Now it's almost 4 weeks later and Im still waiting for Aspen to submit the claim so I can be refunded- and their office manager Brandon will not return phone calls and even left the office knowing I was in the waiting room to talk to him about this. Finally today they have the receptionist call m... read more

Renee H. 

on Yelp

a year ago

Would give a -10 if I could. Doctors and assistants are great But the office staff is rude, unprofessional and incompetent! Go elsewhere if you'd prefer good customer service. 

Elaine M. 

on Yelp

a year ago

This did not work for me! Staff was nice, price was exceedingly high, Dentist was rude and uncaring. Never again will I darken their doors! 

David L. 

on Yelp

2 years ago

Terrible experience. i walked out during the treatment plan foolishness. What they don't tell you as a new patient, that the "consultation" is x-rays and nothing more.. and counts towards your out of pocket max (269.00) with zero done. Very disappointed. Don't waste your time there!!!! 

Richard B. 

on Yelp

2 years ago

The front desk gals are pleasant enough, but I had to wait almost 30 minutes after my appointment time to be seen. And after a brief exam, I was ushered into the business office, where I was hustled for $1400 (of which $1000 was financed) just to get a return appointment for an implant. This was in addition to my $1000 insurance benefit! Two hours later I spent almost two hours in the chair - an hour to pull a broken molar, and another hour of drilling in a failed dental implant attempt! The dentist offered to refund my $ or... read more

Coach T. 

on Yelp

2 years ago

WARNING TO NEW CUSTOMERS. PLEASE AVOID ASPEN. They will scam you at Aspen dental Titusville. I only wanted annual cleaning, which is covered by my insurance 100%. First, they will insist that they do x-rays and then evaluate your teeth to see what needs to be done. I kept insisting I only want x-rays and cleaning that are covered by my insurance completely and no out of pocket costs. If not I can just go back to my old dentist who was just farther away and wasn't available conveniently for my schedule. Anyway, they sa... read more

Road C. 

on Yelp

2 years ago

I'm sorry to report. Aspen is a gold digging operation. I was looking for a yearly cleaning that is always covered by my insurance. I moved from south FL. and I'm doe for my cleaning. Well, this characters got me a next day appointment and got me for $166.00 Dollars out of pocket and a list of $2,540.00 Dollars denial work required. AND NO CLEANING!!!! Stay AWAY!!! 

Pam B. 

on Yelp

2 years ago

This office is totally dishonorable!!!! I paid upfront in full for my several procedures that were needed. Each time I went in I was told I owed more! Checking with my insurance company...This office double coded and never wanted to correct their error. I called numerous times and they don't reply back. We went into the office and was told by Lisa to pay more (which I did) and the rest would be written off. I was assured by Lisa it was taken care of. Two months later I received a threatening bill of collections ! We wen... read more