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Aspen Dental - Warrington, PA
- Warrington, PA
About this business
Location details
385 Easton Rd, STE B, Warrington, PA, 18976, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:00 p.m. | |
| Tue | 07:30 a.m. to 5:00 p.m. | |
| Wed | 07:30 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The staff is amazing very warm and welcoming. I've had nothing but great service Dr. Tran if I could give him 10 stars, I would this dentist does not hurt you at all. From the time he numbed up my gums to the time he did whatever he had to do For my treatment. It was absolutely awesome so I would definitely recommend this office and Warrington for any type of treatment, Lauren, the hygienist did an excellent job cleaning my teeth and she also recommended other products to me that I can use that would be very helpful for my f... read more
Great customer service and friendly workers! Very quick service and the atmosphere was open and it smells nice in the building. The doctor works fast and doesn't hurt patients!
I went to Aspen Dental in Warrington for emergency care in December and was quite pleased by the kindness of the staff and how quickly they fixed my problem and the cost was reasonable too. I returned again today to have more work done and I was quite pleased with all the staff. I asked at the front desk about the poor reviews and she said since that time a new dentist has purchased Aspen Dental (he's great!) and the entire office staff was changed over. What impressed me the most is I knew they would attempt to sell me... read more
Funny to see so many horrible reviews. My husband and I had a great experience. The staff was super friendly, the doctor had great communication and patience. I had four cavities, and I was taken care of in a professional manner. No complaints thank you so much. We had to use this office due to insurance, but we honestly had a great experience.
Yes, the best Dental practice! I initially went to Warrington dental and had the worst experience .. had an implant done and it fell out two days later and they did not want to take responsibility for their botched job. The dentist there initially was very good and warm, and I felt like I could trust him, but the workmanship was awful and when I called and made them aware of it they were very nasty to me ..all of them at the office including the dentist who performed the procedure treated me with so much disrespect and igno... read more
They charged me and billed my insurance company . It took so many phone calls to them to get them to refund some of my money . I plan on calling the better business bureau and reporting them . And after reading all these reviews I am sure they are overcharging . Please do not go here if you value your finances . I may not see the rest of my money returned to me I guess . What a disgrace. And they had the nerve to tell me all dentists bill like this .
Business response:
We’re so sorry to hear about the trouble you're having, Karen. We have a dedicated team that would be happy to help with billing concerns. Please reach out to them directly at 1-844-296-0187. -The Customer Service Team
Interestingly, I contacted their number they replied to this review with last week, given the holiday they were supposed to be in touch to see how they could resolve the issues and refund me some of the money I put out of pocket. I was billed 2 months later because they never submitted anything to my insurance carrier or called me if they did encounter any payment problems. I knew this was a Scam, no return call as promised, let this be a warning about using Aspen Dental, they need to be investigated and closed!!
Business response:
We're very disappointed to hear this, John. Our team would appreciate the opportunity to look into your experience further. Please give us a call at 1-844-296-0187, so we can work to find a resolution. -The Customer Service Team
Mesh mini location The teeth polishing was ok, I did not care for the ultrasonic cleaning , descaling, X-rays, consultation etc. Their office absolutely sucks!! They charged me out of pocket and never submitted anything to my insurance, I received the bill 2 months later which I paid straight away, in speaking with my insurance they would have paid more than 85% times begin with. I was considering spending 8k for implants, because of these shoddy business dealings there I chose another honest upfront maxofacial surgeon ... read more
I should have listened to all the awful reviews... I walked into Aspen Dental and gave them my insurance. They said they would check it and let me know. Josie called and left a voicemail stating they DO take my insurance and left a number to call and make an appointment, so I did. I took off work and walked 2 miles in 2 degree weather, got there on time, just for them to tell me that they DON'T accept my insurance, oops sorry! What a disgrace!! AVOID THIS BUSINESS AT ALL COSTS! Thanks for wasting my time and money.
Business response:
We are really sorry to hear this and can understand your frustrations, Kevin. This is not the experience we want fo rour patients and we really appreciate you for taking a moment to share your feedback. We have read your review and will address your concerns with the team in Warrington, with an eye to improving patient experiences.
Frequently asked questions about Aspen Dental - Warrington, PA
How is Aspen Dental - Warrington, PA rated?
Aspen Dental - Warrington, PA has a 4.3 star rating with 328 reviews.
When is Aspen Dental - Warrington, PA open?
Aspen Dental - Warrington, PA is closed now. It will open on Monday at 7:30 a.m.