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Aspen Dental - Winchester, VA

4.4

About this business

Location details

1681 South Pleasant Valley Rd, Winchester, VA, 22601, United States

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WeekdayScheduleStatus
Mon07:30 a.m. to 5:30 p.m.
Tue07:30 a.m. to 5:30 p.m.
Wed07:30 a.m. to 5:30 p.m.
Thu07:30 a.m. to 5:30 p.m.
Fri07:30 a.m. to 12:30 p.m.
SatClosed
SunClosed
4.4791 reviews
Kenneth R.'s profile image
Kenneth R. 
rating
2 months ago

This is my 2nd review. 1st was in December 2025. I had my full (lower and upper) dentures made by Aspen a few years ago. The lower cracked on Dec and Aspen reloaded it quickly (within an hour). The lower broke again yesterday and again they repaired it in a hour after evaluation. They also have ordered a spare / replacement be made, no charge. I have not had the negative experience that some have posted but anything is possible. Perhaps personnel changes have made a difference; their facility replaced the former Ruby Tuesd... read more

Stefanie B.'s profile image
Stefanie B. 
rating
a year ago

Yall! I'm new to the area and had to find a new dentist. I've had a looooot of work done in the past (fillings, root canals, extractions, dental implant, etc) so in general, I'm not a fan of the dentist. I'm talking real anxiety. Came here based on google reviews. Took my kids here first to test them out lol. Now, be aware that calling the main line to the office sucks. Not gonna lie. Paying up front or trying to work out insurance issues doubly sucks. But the staff makes up for it. No lie. Eli, Jessie, Fatima, Dr. Marc - A... read more

SaniShua S.'s profile image
SaniShua S. 
rating
2 years ago

Miss Emma excellent office experience for manager well and staff too handle my issue that I was having with my insurance promptly and took care of all my needs amazing place I highly recommend this Winchester dental care service.. 

Diana B.'s profile image
Diana B. 
rating
2 years ago

The staff at Aspen Dental is very professional and experienced. I felt comfortable from beginning to end. 

Kenneth R.'s profile image
Kenneth R. 
rating
3 years ago

I wrote a rather lengthy review on Yelp a week or so ago and it did not appear. ???? Aspen Dental is by far my best experience in any dentist office in my life. Quick, courteous, detailed oriented and make you feel comfortable throughout the process. I received new U+L dentures that I have had for quite some time. With my new dentures I never realized that how much pain my mouth was in before -- they fit perfectly immediately with no adjustments and are very comfortable. The staff were great throughout the entire proces... read more

Marcus J.'s profile image
Marcus J. 
rating
3 years ago

Great service, we came in on their second day after opening and the staff seemed very friendly. 

David H.'s profile image
David H. 
rating
3 weeks ago

Horrible. I called on 5-26 and was told my consultation told be 29 99. On 5 27 I called to confirm this and was told it was correct. Both calls acknowledged i was a former patient. Two hours later I was called to confirm that I understood that I was a returning patient and it would be 165.00. The supervisor i asked for hung up on me. I have reported them to the state. 

Business response:

Hi David, no one should feel unsupported during a dental appointment, and we appreciate you bringing this to our attention so we can address it. We shared your feedback with our greater team and are working to find a resolution for you. Thank you for your patience in the meantime. 

Joseph M.'s profile image
Joseph M. 
rating
4 months ago

Keeps on harassing me for the $50 and the lady is upset and won't do right by not charging me in the first place after they lied to me. Unethical practices and I'm not paying a dime. Don't go there ! You've been warned horrible experience 

Business response:

I'm sorry that your experience didn't live up to expectations, Joseph. We value your feedback, and I will pass your message along to the team, so they can address concerns. - Sophia 

Kimberly T.'s profile image
Kimberly T. 
rating
10 months ago

I called and explained my husband had a previous root canal that was obviously infected and they scheduled him only to tell him as soon as he sat in the chair that they don't re-do root canals and sent him home unseen. Then proceeded to charge him for the office visit. Super shady business practice and we will never recommend them! 

Business response:

We are really sorry to hear this Kimberly, and we truly appreciate you bringing this to our attention. Our team would appreciate the opportunity to look into your husband's experience further. Please ask him to give us a call at 1-844-296-0187. -The Customer Service Team 

Frequently asked questions about Aspen Dental - Winchester, VA

How is Aspen Dental - Winchester, VA rated?

Aspen Dental - Winchester, VA has a 4.4 star rating with 791 reviews. 

When is Aspen Dental - Winchester, VA open?

Aspen Dental - Winchester, VA is closed now. It will open tomorrow at 7:30 a.m.