Aspen Dental - Winchester, VA's cover image

This profile has been claimed by the business owner or representative.

Aspen Dental - Winchester, VA

4.4
  • Winchester, VA

About this business

Location details

1681 South Pleasant Valley Rd, Winchester, VA, 22601, United States

Get directions
WeekdayScheduleStatus
Mon07:30 a.m. to 5:30 p.m.
Tue07:30 a.m. to 5:30 p.m.
Wed07:30 a.m. to 5:30 p.m.
Thu07:30 a.m. to 5:30 p.m.
Fri07:30 a.m. to 12:30 p.m.
SatClosed
SunClosed
4.4682 reviews
Stefanie B.'s profile image
Stefanie B. 
rating
7 months ago

Yall! I'm new to the area and had to find a new dentist. I've had a looooot of work done in the past (fillings, root canals, extractions, dental implant, etc) so in general, I'm not a fan of the dentist. I'm talking real anxiety. Came here based on google reviews. Took my kids here first to test them out lol. Now, be aware that calling the main line to the office sucks. Not gonna lie. Paying up front or trying to work out insurance issues doubly sucks. But the staff makes up for it. No lie. Eli, Jessie, Fatima, Dr. Marc - A... read more

SaniShua S.'s profile image
SaniShua S. 
rating
a year ago

Miss Emma excellent office experience for manager well and staff too handle my issue that I was having with my insurance promptly and took care of all my needs amazing place I highly recommend this Winchester dental care service.. 

Diana B.'s profile image
Diana B. 
rating
2 years ago

The staff at Aspen Dental is very professional and experienced. I felt comfortable from beginning to end. 

Kenneth R.'s profile image
Kenneth R. 
rating
2 years ago

I wrote a rather lengthy review on Yelp a week or so ago and it did not appear. ???? Aspen Dental is by far my best experience in any dentist office in my life. Quick, courteous, detailed oriented and make you feel comfortable throughout the process. I received new U+L dentures that I have had for quite some time. With my new dentures I never realized that how much pain my mouth was in before -- they fit perfectly immediately with no adjustments and are very comfortable. The staff were great throughout the entire proces... read more

Marcus J.'s profile image
Marcus J. 
rating
3 years ago

Great service, we came in on their second day after opening and the staff seemed very friendly. 

Joseph M.'s profile image
Joseph M. 
rating
2 days ago

Keeps on harassing me for the $50 and the lady is upset and won't do right by not charging me in the first place after they lied to me. Unethical practices and I'm not paying a dime. Don't go there ! You've been warned horrible experience 

Business response:

I'm sorry that your experience didn't live up to expectations, Joseph. We value your feedback, and I will pass your message along to the team, so they can address concerns. - Sophia 

Kimberly T.'s profile image
Kimberly T. 
rating
6 months ago

I called and explained my husband had a previous root canal that was obviously infected and they scheduled him only to tell him as soon as he sat in the chair that they don't re-do root canals and sent him home unseen. Then proceeded to charge him for the office visit. Super shady business practice and we will never recommend them! 

Business response:

We are really sorry to hear this Kimberly, and we truly appreciate you bringing this to our attention. Our team would appreciate the opportunity to look into your husband's experience further. Please ask him to give us a call at 1-844-296-0187. -The Customer Service Team 

Gloria K.'s profile image
Gloria K. 
rating
7 months ago

I have gone to Aspen Dental in Winchester for 3 months. Each time the denture would not stay in my mouth. My last visit Ricardo told me they need to send me to a specialist. That's is Leesburg VA. I was told with the last denture top, get used to it, they never made another bottom. Overall !!! My teeth fall out, even after I was given a paper to add a powder to the paste. All I want now is my money back. I have never been so disappointed in any place as I have here. Yes, everyone is so very polite, but no they are not go... read more

Business response:

We’re very sorry for any frustration this has caused. We’ve connected with your local office, and they confirmed they were able to reach you. If you need any further assistance, please don’t hesitate to contact us again. -The Customer Service Team 

Gwynne B.'s profile image
Gwynne B. 
rating
8 months ago

Horrible, when you call it says , they will help if you need a Denture urgently, i did call in March and they told me they couldn't help me till august, that's when my daughter directed me to affordable dentures, they on the other hand were amazing! 

Business response:

We are disappointed that your experience didn't live up to expectations, but we’re glad you were able to get care. If the team can help with anything in the future, please don't hesitate to reach out. -The Customer Service Team 

Frequently asked questions about Aspen Dental - Winchester, VA

How is Aspen Dental - Winchester, VA rated?

Aspen Dental - Winchester, VA has a 4.4 star rating with 682 reviews. 

When is Aspen Dental - Winchester, VA open?

Aspen Dental - Winchester, VA is closed now. It will open on Monday at 7:30 a.m.