Aspen Dental - Winchester, VA

Julie D. 

on Yelp

2 years ago

I called and set up an appointment to have two broken teeth pulled. This was made known on the initial call, and again to the front desk when I arrived to the xray when doing X-rays, and the dental hygienist when doing the initial exam. Letting all four people representing Aspen dental that I was leaving for vacation in two days and wanted the teeth pulled. I overheard the dentist telling the man in the exam across from that they didn't do same day treatment. But they would come up with a dental plan. The man explained ab... read more

Theresa Bender .. 

on Yelp

2 years ago

new patient "emergency visit for crown removal" Asked them twice if they accepted the insurance....Assured twice that they did. Gave my info with insurance! and had me fill out whole history! THEN TELL ME THEY don't accept the insurance! AWFUL FRONT DESK STAFF. I can't comment on the dental assistants or the dentist....we never got that far. From what I am told they are wonderful....what a shame I never was able to meet them and experience their skill. Get rid of your front desk! 

Kim S. 

on Yelp

3 years ago

New patient appointment yesterday. The dentist seated my crown in the complete opposite direction it fits. The outside is now inside and it sits up so high that my bite is completely off. I asked the dentist TWICE yesterday afternoon, why it sits so high? That I couldn't bite correctly. He assured me TWICE that it was on correctly. This is NOT the case. Now my husband and I have to take the day off work to return and have their ineptitude corrected. Here's hoping.