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3941 Taryn Trce, Zanesville, OH, 43701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 5:00 p.m. | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | 07:00 a.m. to 5:00 p.m. | |
| Fri | 07:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The staff was great. But i thought they were expensive too pull one tooth for a person who is mentally handicapped. She is also on a very tight budget.
Business response:
Hi Carol, Thanks for sharing. Aspen Dental's prices are very competitive with what you'll find in your area...often times they're lower. I do encourage you to share your feedback with our Patient Satisfaction team so they can address concerns. Please call them directly at 1-866-273-8606. - Emily, ADMI
Aspen is great for getting in, to get a tooth extracted although then they want you to come back and they doing nothing but talk cosmetic, insurance will not pay for that....I don't want that done! They have done this twice to me already! They are great for extractions and that's it!
Business response:
Thanks for sharing, June. We value your feedback, and I can pass it along to the Patient Satisfaction team so they can address your concerns. If you would like to speak with them as well, I encourage you to call directly: 1-866-273-8606. - Emily, ADMI
Would not recommend anyone to go there. They pulled teeth that they didn't have any permission to pull and lied to me about it.
No pushy people trying to over sell. Explains everything very clearly. Felt like I was dealing with family.
Business response:
I'm so glad that you had a positive experience with the team/family. Keep smiling, Annette! - Emily, ADMI
I felt like we were there for a sales pitch not a dental appointment. The dentist couldn't get away from us fast enough. The receptionist was very professional and answered all of our questions. I feel it would be in the patients best interest to talk over our options with the dentist not a salesperson.
Business response:
I'm sorry to hear that you didn't have a positive experience, Lisa. We value your feedback, and I can pass it along to the Patient Satisfaction team, but I also know they would like to discuss this with you. Please call them at 1-866-273-8606 so they can help address your concerns. - Emily, ADMI
The first appointment went really well with amazing staff. The second appointment the dentist came in my room, never introduced himself or washed his hands. He applied numbing gel and gave me an injection without even telling me what he was doing. They was not attentive to my needs of having high anxiety.
Business response:
Hi Joey, I'm sorry you didn’t have a positive experience at your second appointment. Everyone should feel comfortable at an Aspen Dental practice and patients' satisfaction is very important. Please call our team at 1-866-273-8606 so they can help address your concerns. - Emily, ADMI
Terrible experience. Waited over 2 hours in the waiting room and even though I told the person who scheduled my appt. that I specifically just needed a broken tooth extracted and NOTHING else, when I finally got called back it was only to have many, many full mouth xrays taken and the dentist told me he did not have time to do an extraction I would have to reschedule for another time. The next appointment was for 5 days later!! SO MUCH FOR EMERGENCY VISITS - don't believe the ads. I will NEVER go back and definitely won... read more
Will never go near this place again. Got a filling done. The dentist just said "I'm the dentist" and then started to work. The hygentist assisting sneezed right on/by the tools and went about putting them in my mouth. That was the better part of the visit the front desk staff are cons. They put me down for fillings my insurance didn't cover and didnt ask or explain the options that it would have covered. Had to pay ahead of time before they started work. A few days later i get the paper from my insurance and it shows they ma... read more
Aspen Dental - Zanesville, OH has a 4 star rating with 776 reviews.
Aspen Dental - Zanesville, OH is open now. It will close at 5:00 p.m.