This profile has been claimed by the business owner or representative.
100 Lake Village Blvd, Auburn Hills, MI, 48326, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Verified Renter In house maintenance is very responsive, professional and helpful!
Business response:
Thank you for sharing your experience. It's fantastic to hear that our in-house maintenance team has been able to assist you promptly and professionally! We strive to provide the best service to our community members. Your feedback is much appreciated.
Verified Renter We have been living in this community for 7 years, overall we have had a very good experience especially since Beztak took over. The staff are extremely helpful and the maintenance response has been outstanding in both speed and proficiency.
Verified Renter Most everything taken care of promptly & professionally!! Very pleased with all the maintenance group does!!
Excellent Customer Service The leasing staff was very helpful and accommodating. Novellus printed a document for me that I urgently needed for work and Danielle canceled a maintenance request that I no longer needed. They were extremely polite and professional during an encounter. I have been very pleased with the customer service at the leasing office.
Business response:
We're glad to learn about your positive encounter with our team. It's great to be informed that they were able to assist you promptly and professionally. We aim to offer outstanding customer service to enrich your living experience in our community. Thank you for rating us with 5 stars!
Verified Renter I live in Auburn Gate in Auburn Hills, MIchigan. I have lived here for many years. I was re-located to an upgrade unit in my same building in 2022. The term I would use is "EXCELLENT". I look forward to continue living in this complex. I feel safe, whether day or night, living here.
Business response:
We appreciate your feedback. It's great to know that you have had a positive living experience in our community and that you feel secure at all times. We are committed to maintaining a pleasant living environment for you!
Nice move in process My husband and I just moved in from Mexico and the process went very smoothly. Kiara was very helpful with everything including our situation having no previous credit history. In the process we decided to switch apartments and she was able to change it without issues. Since we changed apartments there was 1 day delay in the move in date but she was kind enough to find us a pleace to leave our luggage for that night. The apartment is very nice and so far very comfortable.
Business response:
Hi, thank you for your review of Auburn Gate! We are pleased to read that you had an easy move-in process in our community, and we're so thrilled that we get to welcome you home. If you need anything, just reach out to us!
Verified Renter Settling down in our new home here at Auburn Gate, has been Awesome! First Impression, Kiara Manley, Leasing Consultant, Excellent!! We came late one evening, it was just about time for Kiara to leave for the day. She sat us down, went over all the amenities, took us on a tour, we chose our apartment, we went online filled out the application, she made sure everything we needed was processed, and just like that, we were in. Second Impression, David, Leasing Consultant, Oh My Goodness. You all must meet David.... read more
Business response:
Thank you for the high praise! We are pleased to hear that our team was able to accommodate you during your move. It is truly heartening to know that our team, consisting of Kiara, David, and Jordan, has ensured a seamless and enjoyable transition into your new home. Welcome home to Auburn Hills!
Verified Renter '- Nice place to live - Good amenities - Everything you need is close (malls, groceries, car dealers, outlets, etc)
Business response:
Thank you for your review. We greatly appreciate your kind words and are thrilled to hear that you are enjoying your living experience in our community. Your positive feedback is truly valued.
Verified Renter Management and Maintenance are customer driven. I have lived in multiple apartment complex and living in Auburn Gate is unbeatable. Truly exceptional!
Business response:
We are so happy to hear that you find our management and maintenance team to be customer driven and that your living experience at Auburn Gate is exceptional. We strive to provide an unbeatable community for our residents. Thank you for your positive feedback!
Auburn Gate has a 4 star rating with 885 reviews.
Auburn Gate is closed now. It will open tomorrow at 9:00 a.m.