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Austin Bates - Licensed Mortgage Loan Officer

4.9

About this business

V.I.P. Mortgage, Inc. wasn’t started as a company, but as an idea. An idea that the mortgage lending process could be simplified. An idea that the dream of homeownership is very much alive and well. And, an idea that the people working on your loan understand what you are going through because they have been there themselves. Founded by Marine veteran Jay Barbour in 2006, V.I.P. Mortgage, Inc. has grown from a single office with two loan officers in Scottsdale, AZ, to over 20 brick and mortar branches (across many states) w... read more

Location details

9221 E Via de Ventura, Scottsdale, AZ, 85258, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.91,562 reviews
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Paul Rivera Diaz's profile image
Paul Rivera Diaz 

Verified by V.I.P. Mortgage, Inc.

a year ago

The communication was great through the whole process and we were able to close in less than 20 days with ease. 

Andrea Zuhri-Adams's profile image
Andrea Zuhri-Adams 

Verified by V.I.P. Mortgage, Inc.

a year ago

Loan approval with a great rate. 

James Monnie's profile image
James Monnie 

Verified by V.I.P. Mortgage, Inc.

a year ago

Received a better rate than expected. Too many people communicating for the team, got confusing who to speak with after the first 3 people. 

Melissa Rodriguez's profile image
Melissa Rodriguez 

Verified by V.I.P. Mortgage, Inc.

a year ago

Thank you, Austin and team, for getting us over the finish line at the 11th hour. Much appreciate your excellent customer service. 

April R Griffin's profile image
April R Griffin 

Verified by V.I.P. Mortgage, Inc.

a year ago

The whole team is prompt, responsive, and professional. Provided various options and terms. They made the whole process quick, easy, and we closed with little to no stress. Sarah our main point of contact was amazing. This is our 3rd time using VIP and we wouldn’t consider another lender. Even our realtor and title company raved about them! Thank you so much Austin, Sarah, Josie and the rest of the team! 

April G's profile image
April G 

Verified by V.I.P. Mortgage, Inc.

a year ago

The whole team is prompt, responsive, and professional. Provided various options and terms. They made the whole process quick, easy, and we closed with little to no stress. Sarah our main point of contact was amazing. This is our 3rd time using VIP and we wouldn’t consider another lender. Even our realtor and title company raved about them! Thank you so much Austin, Sarah, Josie and the rest of the team! 

April Suzanne Luna's profile image
April Suzanne Luna 

Verified by V.I.P. Mortgage, Inc.

a year ago

Austin and the team made everything smooth for us, always reassuring us he is handling everything. This team is confident and work ethic is outstanding. 

April Luna's profile image
April Luna 

Verified by V.I.P. Mortgage, Inc.

a year ago

We couldn’t be happier switching Lenders to VIP. Austin was on top of it and his team made this happen for us and now we are in our dream home. Austin was a pleasure to work with as we had a horrible experience with a prior loan officer. We couldn’t thank them enough, the process was smooth and always reassuring us every step of the way. We are going to recommend VIP to everyone! 

Pedro Luna Silva's profile image
Pedro Luna Silva 

Verified by V.I.P. Mortgage, Inc.

a year ago

Austin and his team are beyond great! The team is very informative and explain every process throughly. They went above and beyond in getting us approved within a couple of daysb! Thanks Bates Team will definitely send people to you guys! 

Frequently asked questions about Austin Bates - Licensed Mortgage Loan Officer

How is Austin Bates - Licensed Mortgage Loan Officer rated?

Austin Bates - Licensed Mortgage Loan Officer has a 4.9 star rating with 1,562 reviews. 

When is Austin Bates - Licensed Mortgage Loan Officer open?

Austin Bates - Licensed Mortgage Loan Officer is closed now. It will open on Monday at 8:00 a.m.