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Austin Bates - Licensed Mortgage Loan Officer

4.8

About this business

V.I.P. Mortgage, Inc. wasn’t started as a company, but as an idea. An idea that the mortgage lending process could be simplified. An idea that the dream of homeownership is very much alive and well. And, an idea that the people working on your loan understand what you are going through because they have been there themselves. Founded by Marine veteran Jay Barbour in 2006, V.I.P. Mortgage, Inc. has grown from a single office with two loan officers in Scottsdale, AZ, to over 20 brick and mortar branches (across many states) w... read more

Location details

9221 E Via de Ventura, Scottsdale, AZ, 85258, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.81,686 reviews
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Keri G.'s profile image
Keri G. 

Verified by V.I.P. Mortgage, Inc.

a year ago

The level of communication was excellent made for a very easy transaction with them 

Pedro Luna S.'s profile image
Pedro Luna S. 

Verified by V.I.P. Mortgage, Inc.

a year ago

The whole team being there to answer questions and to make this happen in such a short period of time ! 

Teri Denise S.'s profile image
Teri Denise S. 

Verified by V.I.P. Mortgage, Inc.

a year ago

Everyone worked with me on what was needed. Although things towards the end got confusing they walked me through it. Austin was great and patient with me from the beginning to end. 

Andrea Lee L.'s profile image
Andrea Lee L. 

Verified by V.I.P. Mortgage, Inc.

a year ago

I gave this rating because of the professionalism and great customer service I received from the very beginning from everybody I worked with at VIP. It was a pleasure doing business with your team! 

Michael Joseph W.'s profile image
Michael Joseph W. 

Verified by V.I.P. Mortgage, Inc.

a year ago

We had a shortened time period to close on this house. Your team always kept my wife informed on what was needed and when. Andy was great to work with. 

Julia F.'s profile image
Julia F. 

Verified by V.I.P. Mortgage, Inc.

a year ago

There was a $1,700 difference between the estimated cash to close and the final numbers. My client didn’t have the money and was pretty upset. Austin made the necessary arrangements to have the final number meet the estimate and saved the day. Thank you, Austin! 

Eslyn Twumwaa A.'s profile image
Eslyn Twumwaa A. 

Verified by V.I.P. Mortgage, Inc.

a year ago

I would like to say thanks to the Bates team and VIP in general.Your hard work have payed off.Am really grateful to you all. 

Danielle B.'s profile image
Danielle B. 

Verified by V.I.P. Mortgage, Inc.

a year ago

Warm customer service, attention to detail and efficiency provided to the client. 

Bianca G.'s profile image
Bianca G. 

Verified by V.I.P. Mortgage, Inc.

a year ago

We cannot thank the Bates team enough!! We had a difficult situation- Austin listened, provided feedback from experience, asked before making moves, promised a closing date estimate of within 2 weeks and the Bates Team made it happen!!! Closing ASAP was very important for us. THANK YOU!!!! Will highly recommend to friends and family!! 

Frequently asked questions about Austin Bates - Licensed Mortgage Loan Officer

How is Austin Bates - Licensed Mortgage Loan Officer rated?

Austin Bates - Licensed Mortgage Loan Officer has a 4.8 star rating with 1,686 reviews. 

When is Austin Bates - Licensed Mortgage Loan Officer open?

Austin Bates - Licensed Mortgage Loan Officer is open now. It will close at 5:00 p.m.