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Austin Bates - Licensed Mortgage Loan Officer
- Mortgage Lenders
- Scottsdale, AZ
About this business
V.I.P. Mortgage, Inc. wasn’t started as a company, but as an idea. An idea that the mortgage lending process could be simplified. An idea that the dream of homeownership is very much alive and well. And, an idea that the people working on your loan understand what you are going through because they have been there themselves. Founded by Marine veteran Jay Barbour in 2006, V.I.P. Mortgage, Inc. has grown from a single office with two loan officers in Scottsdale, AZ, to over 20 brick and mortar branches (across many states) w... read more
Location details
9221 E Via de Ventura, Scottsdale, AZ, 85258, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by V.I.P. Mortgage, Inc.
Absolutely everything. From start to finish, open communication. Austin always answered my calls and text messages. Austin was very thorough every step of the way, we cloud not have better service. Thank You for everything.
Verified by V.I.P. Mortgage, Inc.
The Bates Team is very knowledgeable and very attentive! I love working with them and would recommended to everyone!
Verified by V.I.P. Mortgage, Inc.
Great communication with me and my clients throughout the entire transaction.
Verified by V.I.P. Mortgage, Inc.
My entire process was excellent up until the final days of closing. Title didn't have docs in time and we ended up having to wire an overage and sign the morning of closing.
Verified by V.I.P. Mortgage, Inc.
Honestly, I don't know which team this is for, the Tennessee loan or the California loan. The Tennessee loan went very smoothly. The California loans was a bit bumpy. There was a long delay between telling the team I was having trouble with a document until the time it was resolved - 3 weeks I believe. I could have used more communication from both teams. A 4-month closing is a very long time. the California house was a difficult one to get approval on so I am very happy you got it done.
Verified by V.I.P. Mortgage, Inc.
This was my first experience buying a house. So, I appreciated the constant communication between everyone involved in my loan process at VIP. Taking time to explain documents and walking me through each step to give me peace of mind. Being proactive by telling me what to expect all the way through the closing of escrow.
Verified by V.I.P. Mortgage, Inc.
Austin is the best! Appreciate all you did for us in our first home buying process. You were very informative and patience with us the whole way!
Verified by V.I.P. Mortgage, Inc.
The entire Bates team is courteous, professional and understanding. They made this experience a lot less stressful with their patience and understanding of our availability. Thank you
Verified by V.I.P. Mortgage, Inc.
I don't often Refi so it is important to have the type of support thr Bates team offered to gte through the process
Frequently asked questions about Austin Bates - Licensed Mortgage Loan Officer
How is Austin Bates - Licensed Mortgage Loan Officer rated?
Austin Bates - Licensed Mortgage Loan Officer has a 4.8 star rating with 1,686 reviews.
When is Austin Bates - Licensed Mortgage Loan Officer open?
Austin Bates - Licensed Mortgage Loan Officer is open now. It will close at 5:00 p.m.