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Auto Approve
- Auto Loan Providers
- St. Louis Park, MN
About this business
Location details
5775 Wayzata Blvd, Suite 700, #3327, St. Louis Park, MN, 55416, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
They still have my Title 3 months later. They are saying that it is because they haven't received a lien release letter from the previous company but this is false. I call Auto Approve daily and ask for a supervisor to just be told that management is in a meeting and will call me back when they get out. I've get that same excuse DAILY! I'll probably NEVER see my title and this is not a good thing. They only care about the customer until they make the sale and get their money. My rep that I used won't even respond back to me!... read more
RecommendedThe auto refi process was very rapid and orderly. The security transmittals and codes were a bit annoying. There was a lack of upfront disclosure of the loan origination fee. So BEFORE YOU COMMIT OR START THE PROCESS, MAKE SURE YOU INQUIRE ABOUT FEES! Had I known that in the beginning, I’d likely have shopped around a bit more.
Buyer beware... It took 3 days to get through the process (multiple phone calls) and when we were ready to go to docs the numbers didn’t add up. Turns out there were fees not disclosed. “Oh, that’s our processing fee.” 2.5% of the loan amount. What??? When were you going to tell me? Moving on!!!
Business response:
Hello, Thank you for your feedback and the opportunity to address your concerns. Auto Approve prides itself on excellent customer service and information and we want to ensure you receive the best of both. Auto Approve appreciates all feedback we receive and take all feedback seriously. We have researched your account and have responded to you privately in an effort to provide you the best customer service, information, and to protect your personal information and privacy.
Frequently asked questions about Auto Approve
How is Auto Approve rated?
Auto Approve has a 4.5 star rating with 6,781 reviews.
When is Auto Approve open?
Auto Approve is closed now. It will open at 8:00 a.m.