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Auto Approve

4.5

About this business

Location details

5775 Wayzata Blvd, Suite 700, #3327, St. Louis Park, MN, 55416, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.57,867 reviews
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Reese Berk Sr.'s profile image
Reese Berk Sr. 
recommend  Recommended
5 years ago

Very easy process and very well mannered representative! I was able to save almost $110 per month by refinancing with them. 

Business response:

Resse Berk Sr., that's amazing to hear! We love to hear that we helped save you money on your monthly car payment. 

James Tresca's profile image
James Tresca 
2 weeks ago

Big scam stay away from this company. They say they will lower your payment ya ok. Big lie. Maybe like 30 bucks 

Business response:

Thank you for providing feedback. Unfortunately, I was unable to locate a completed application with the information provided. Auto Approve is a legitimate company that helps thousands of customers every month save money on their auto loans. There are several factors that contribute to the terms our lenders are willing to offer such as credit history, debt-to-income ratio, and the value of the vehicle itself. Every offer is presented to our customers and they have the choice of whether to accept or decline. If you wish to c... read more

Tim Dierks Jr.'s profile image
Tim Dierks Jr. 
2 weeks ago

Don’t even try their refinance. They send a mailer with very specific information highlighting vehicle make/model, and new potential payment, and interest rate. Looks great and when all said and done say vehicle is too old to qualify for the interest rate only the form. Classic bait and switch. Stick with local banks or credit unions. 

Business response:

Thank you for taking the time to provide feedback. The terms that are provided in any pre-qualified offer are based on the information available to us at that time. There are other factors that can impact the final terms that are offered, such as the value of the vehicle, total amount financed (loan to value), etc. This type of information is obtained during our initial conversation with the customer and can impact the pre-qualified offer. The terms are then presented and our customers have the choice whether to accept or de... read more

Dylan Campos's profile image
Dylan Campos 
8 months ago

Received a piece of mail. Stating I qualified for a monthly payment deduction. Due to me over paying with my credit. We’re told that the pre-approved wasn’t necessary approved that we’d have to apply for it. So we proceeded. A week or so later. I received another piece of mail saying I was approved. When I called the lady on the phone. Spoke rude and disrespectfully calling my wife annoying. I then took over the phone call. I requested her name and supervisor. all she gave us was April. She proceeded to be rude and disrespec... read more

Steve Orris's profile image
Steve Orris 
9 months ago

Credit Karma suggested I refi my car loan based on my improving credit. Yes, I'd like to save money each month so I applied. I gave Auto Approve all the important info in my application. The next day they called and asked for all the info again. I got a text to see the loan progress and it sent me to the page where I had to enter all my info again. Two days later they call me to start the loan process. (Read that again.) They had to get off the phone to check something. They called right back to start the loan process a... read more

Jason Hays's profile image
Jason Hays 
9 months ago

Horrible service and predatory practices. Stay far away from this place! 

Richie Galati's profile image
Richie Galati 
10 months ago

It took them more than 2 weeks to get back with me. From my orginal call. After my initial offer than I would be pretty much starting my loan over paying more. So they made my credit drop. Do not attempt going threw them they will do everything to drop your credit than hit you with a worse offer then you already have. 

Elizabeth G Masis's profile image
Elizabeth G Masis 
11 months ago

Desgraciadamente vine muy tarde a leer todos estos comentarios. Los llamé para saber si podían ayudarme con el refinanciamiento de mi auto, Estephan me hizo una llamada me dijo claramente que mi crédito “NO SE CORRERIA” a los días recibí un correo electrónico de ellos mismos que solo tenía 30 días para finalizar mi trato con ellos ya que mi crédito se había corrido, te engañan, son unos estafadores, te llaman y te dicen tu crédito no se correrá para en los siguientes 5 minutos de la llamada te leer un acuerdo oral y te engañ... read more

Business response:

Thank you for providing feedback. Auto Approve takes all feedback very seriously. We are researching your account, reviewing all communications, and will take internal action where necessary. Once we have completed our internal review, we will update our response accordingly. Thank you. 

Haroon Zaheer's profile image
Haroon Zaheer 
a year ago

Absolute trash company, stay away 

Business response:

Haroon, thank you for your feedback. We're sorry to hear that your experience didn’t meet our high standards. We’d love the opportunity to understand what went wrong and make things right. Please reach out to us at online@autoapprove.com. so we can further investigate your concerns. 

Frequently asked questions about Auto Approve

How is Auto Approve rated?

Auto Approve has a 4.5 star rating with 7,867 reviews. 

When is Auto Approve open?

Auto Approve is open now. It will close at 6:00 p.m.