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Auto Approve
- Auto Loan Providers
- St. Louis Park, MN
About this business
Location details
5775 Wayzata Blvd, Suite 700, #3327, St. Louis Park, MN, 55416, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
Horrible service and predatory practices. Stay far away from this place!
It took them more than 2 weeks to get back with me. From my orginal call. After my initial offer than I would be pretty much starting my loan over paying more. So they made my credit drop. Do not attempt going threw them they will do everything to drop your credit than hit you with a worse offer then you already have.
Desgraciadamente vine muy tarde a leer todos estos comentarios. Los llamé para saber si podían ayudarme con el refinanciamiento de mi auto, Estephan me hizo una llamada me dijo claramente que mi crédito “NO SE CORRERIA” a los días recibí un correo electrónico de ellos mismos que solo tenía 30 días para finalizar mi trato con ellos ya que mi crédito se había corrido, te engañan, son unos estafadores, te llaman y te dicen tu crédito no se correrá para en los siguientes 5 minutos de la llamada te leer un acuerdo oral y te engañ... read more
Business response:
Thank you for providing feedback. Auto Approve takes all feedback very seriously. We are researching your account, reviewing all communications, and will take internal action where necessary. Once we have completed our internal review, we will update our response accordingly. Thank you.
Absolute trash company, stay away
Business response:
Haroon, thank you for your feedback. We're sorry to hear that your experience didn’t meet our high standards. We’d love the opportunity to understand what went wrong and make things right. Please reach out to us at online@autoapprove.com. so we can further investigate your concerns.
Most dishonest company! Tried to refinance my car and wanted to see an approximate rate as I did not want to entertain a refinance if it would only reduce my rate by less than a point. Their website literally lies to you. Says get a quote in 60 seconds and you don't need a SSN to get a rate only to find out they need you to make a full application and do a hard credit check before you even get an idea what your rate will be. They ran my credit and they refused to give me a ballpark range for rates. I specifically asked the l... read more
Business response:
Thank you for providing feedback. Auto Approve representatives are able to provide a pre-qualified offer within 60 seconds and without requiring a SSN, but this pre-qualified offer does not guarantee the final terms of your loan as loan terms may change based on several factors. These factors, such as value of the vehicle, total amount financed (loan to value), etc., are obtained during our initial conversation with the customer. Any ‘estimate’ on our part may not match the final terms offered – which could be better! We wan... read more
Worst Company ever a total scam !!! They will be reported to the proper authorities
Business response:
Thank you for providing feedback. Auto Approve is not a 'scam' company. We help thousands of customers refinance their current auto loan or lease obligations every month. We also have an A+ rating with the Better Business Bureau. If you wish to discuss your concerns in further detail, please reach out to us at online@autoapprove.com and someone will be happy to assist you. Thank you.
Do NOT use this company to refinance your vehicle!! They are the absolute worst. Worst experience of my life. After my loan has been paid off and sent to a new company they’re requesting more documents. Do not use this company! It has taken nearly THREE months to refinance with them! The loan consultants are rude, do not answer your calls or call you back. Trying to get their managers is ridiculous.
Business response:
Thanks for sharing your feedback. We’re sorry to hear that your experience was not up to the high standards we have set for ourselves. Sometimes the process might take a bit longer than expected due to specific requests by our Lending Partners, state-specific requirements, etc. We will use your feedback to continuously improve our systems and processes to better serve our customers. Thank you again for taking the time to provide feedback and congratulations on your refinance.
After saying they had me approved they messed up paperwork and had the mileage wrong and then I was turned down . Will not use again. Do not recommend
Business response:
Susan, thanks for sharing your feedback. We’re sorry to hear that your experience was not up to the high standards we have set for ourselves. We’re known for our exceptional attention to detail, and we aim to deliver a great experience to all our customers. Thank you again for taking the time to provide feedback.
My dad received a letter from this company saying there is a chance to reduce their car payment and therefore I called on my dad's behalf. I spoke to a very nice lady and I told her I was speaking on behalf of my dad (English is not his 1st language), she said she need to ask permission from her boss to see if I can speak for him and my dad gave her the ok (so the lady and my dad already spoke on the phone and he spoke to her in English). When she received the answer back from her boss (we do not know who that is), her b... read more
Frequently asked questions about Auto Approve
How is Auto Approve rated?
Auto Approve has a 4.5 star rating with 8,529 reviews.
When is Auto Approve open?
Auto Approve is closed now. It will open tomorrow at 8:00 a.m.