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Auto Approve
- Auto Loan Providers
- St. Louis Park, MN
About this business
Location details
5775 Wayzata Blvd, Suite 700, #3327, St. Louis Park, MN, 55416, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
After saying they had me approved they messed up paperwork and had the mileage wrong and then I was turned down . Will not use again. Do not recommend
My dad received a letter from this company saying there is a chance to reduce their car payment and therefore I called on my dad's behalf. I spoke to a very nice lady and I told her I was speaking on behalf of my dad (English is not his 1st language), she said she need to ask permission from her boss to see if I can speak for him and my dad gave her the ok (so the lady and my dad already spoke on the phone and he spoke to her in English). When she received the answer back from her boss (we do not know who that is), her b... read more
They stuff your mailbox full of junk, they refinance a vehicle with a better rate and also hold onto the title for several months until your ask these idiots to release it. James over there made the biggest deal about our auto-insurance only to get ahold of my vehicle title. That vehicle title should’ve been released within a few days after the refinancing was done. The receptionist there at the office was telling me that there is a some “60-90 day timeframe,” and that’s bunk! They try to steal your vehicle. BTW, make sur... read more
I did 3 vehicles with them one went great the other 2 it had been 6 months and still having issues getting them licensed and the won't let me talk to a manager
RecommendedI have gotten approved 3 times for the same car. after I submit my docs no phone calls or texts are returned horrible customer service. ran out credit for nothing
Left 3 voice messages requesting a call back but agent (Railey) Never responded back to my Vm of text. Called back and another Agent hung up the call on my face.
If you want your time wasted use this company. I told the representative from the beginning that the car I was refinancing was not insured by me because I gifted the car to my dad. We got through the entire process just for him to tell me that the refinance could not happen unless I insured the car or my dad was added to the loan I was refinancing. Tried to get the matter escalated to a supervisor for help and was ignored. Maybe the company overall is good but if you get assigned John/Jack Griffin to help you, do yourself a ... read more
This company is not compliant with consumer fair credit reporting or disclosure requirements. I am a financial expert and know they are breaking the law, but they take advantage of most people not knowing financial compliance requirements. They did not disclose the almost $500 fee to do the loan prior to application or running credit. I will file a complaint with the CFPB and if this has happened to you, or they were unfair and deceptive another way, you should also file a CFPB complaint. It is very easy.
They still have my Title 3 months later. They are saying that it is because they haven't received a lien release letter from the previous company but this is false. I call Auto Approve daily and ask for a supervisor to just be told that management is in a meeting and will call me back when they get out. I've get that same excuse DAILY! I'll probably NEVER see my title and this is not a good thing. They only care about the customer until they make the sale and get their money. My rep that I used won't even respond back to me!... read more
Frequently asked questions about Auto Approve
How is Auto Approve rated?
Auto Approve has a 4.5 star rating with 6,532 reviews.
When is Auto Approve open?
Auto Approve is open now. It will close at 6:00 p.m.