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Avance Care Broad Street

4.6
  • Family Practice
  • Durham, NC

About this business

HealthcareFamily Practice

Location details

2400 Broad, Suite #1, Durham, NC, 27704, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
4.6192 reviews
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Fay E.'s profile image
Fay E. 
2 years ago

My pleasure to leave a big shout out for my professional care givers. I know I’m in good hands. Thank you Ms. Coleman and staff. 

Business response:

Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Broad Street 

Angelia P.'s profile image
Angelia P. 
2 years ago

Great I love my doctor Ben Johnson 

Business response:

Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Broad Street 

Kesha L.'s profile image
Kesha L. 
2 years ago

I was extremely pleased with the entire staff. Dr. Johnson was easy to discuss my health concerns and was confident in decision making for my diagnosis. I look forward to continuing services with Advance Care Broad Street. 

Business response:

Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Broad Street 

teresa a.'s profile image
teresa a. 
2 years ago

mr johnson is the best and his nurse to hard to get appointments 

Business response:

Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Broad Street 

Claudie A.'s profile image
Claudie A. 
2 years ago

Excellent job! 👏 Thanks! ☺ 

Business response:

Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Broad Street 

Teresita M.'s profile image
Teresita M. 
2 years ago

Staff are courteous & easy to make an appointment. 

Business response:

Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Broad Street 

Callie E.'s profile image
Callie E. 
3 months ago

I have been very disappointed by my experiences at this clinic with Anna Harden, which is unfortunate because every person I've interacted with at the clinic have been nice, but I feel it's necessary to leave this review. I hope my words can provide some constructive feedback. The first time I saw her last year, I went in for a yearly physical exam—but I realized when I returned home she had failed to listen to my heart. (I'm extra sensitive about this because my husband recently had to have open heart surgery after doctors ... read more

Business response:

Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear when that standard is not met. Because of Privacy laws, we are unable to provide personalized responses in this public forum. However, we take negative experiences seriously and work to correct issues raised. We encourage you to contact us at (919) 220-9800 to discuss your concerns in depth. Yours in health, Avance Care Broad Street 

Emma W.'s profile image
Emma W. 
8 months ago

My experience to see BenJohnson was awesome. But what I do not like is not being able to pick up the phone to be seen the same day.Therfore I have to go to Duke Urgent Care when I'm not feeling well. I will also like to acknowledge that I was ask if I needed help in filling my info on tablet. This was a plus because I was there when another patient needed help and another patient assisted her. So that's better. I did mention it to Mr Johnson 

Edward B.'s profile image
Edward B. 
10 months ago

Dr 1 hour late for a 10:40 am appointment. He came in with a timer and said he had to leave for next appointment before any physical exam. I asked for him to help with DMV 2 page from he has been doing in past and he said make another appointment. Not a very patient friendly visit. 

Business response:

Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear when that standard is not met. Because of Privacy laws, we are unable to provide personalized responses in this public forum. However, we take negative experiences seriously and work to correct issues raised. We encourage you to contact us at (919) 220-9800 to discuss your concerns in depth. Yours in health, Avance Care Broad Street 

Frequently asked questions about Avance Care Broad Street

How is Avance Care Broad Street rated?

Avance Care Broad Street has a 4.6 star rating with 192 reviews. 

When is Avance Care Broad Street open?

Avance Care Broad Street is open now. It will close at 7:00 p.m.