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Avance Care Broad Street
- Family Practice
- Durham, NC
About this business
Location details
2400 Broad, Suite #1, Durham, NC, 27704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My pleasure to leave a big shout out for my professional care givers. I know I’m in good hands. Thank you Ms. Coleman and staff.
Business response:
Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Broad Street
Great I love my doctor Ben Johnson
Business response:
Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Broad Street
I was extremely pleased with the entire staff. Dr. Johnson was easy to discuss my health concerns and was confident in decision making for my diagnosis. I look forward to continuing services with Advance Care Broad Street.
Business response:
Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Broad Street
mr johnson is the best and his nurse to hard to get appointments
Business response:
Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Broad Street
Excellent job! 👏 Thanks! ☺
Business response:
Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Broad Street
Staff are courteous & easy to make an appointment.
Business response:
Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Broad Street
My experience to see BenJohnson was awesome. But what I do not like is not being able to pick up the phone to be seen the same day.Therfore I have to go to Duke Urgent Care when I'm not feeling well. I will also like to acknowledge that I was ask if I needed help in filling my info on tablet. This was a plus because I was there when another patient needed help and another patient assisted her. So that's better. I did mention it to Mr Johnson
Dr 1 hour late for a 10:40 am appointment. He came in with a timer and said he had to leave for next appointment before any physical exam. I asked for him to help with DMV 2 page from he has been doing in past and he said make another appointment. Not a very patient friendly visit.
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear when that standard is not met. Because of Privacy laws, we are unable to provide personalized responses in this public forum. However, we take negative experiences seriously and work to correct issues raised. We encourage you to contact us at (919) 220-9800 to discuss your concerns in depth. Yours in health, Avance Care Broad Street
I've been a patient with them since early this summer and have had nothing but problems. If you go in because you're sick, they deliberately blur the lines of what's covered by insurance vs the cost of the tests/medications they order. Absolutely zero clarity or communication around this. Even if the costs are variable and they are not able to provide specific figures, they can't even give straight answers about what items covered by insurance vs what you have to pay out of pocket. Moreover, dealing with billing is an abso... read more
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear when that standard is not met. Because of Privacy laws, we are unable to provide personalized responses in this public forum. However, we take negative experiences seriously and work to correct issues raised. We encourage you to contact us at (919) 220-9800 to discuss your concerns in depth. Yours in health, Avance Care Broad Street
Frequently asked questions about Avance Care Broad Street
How is Avance Care Broad Street rated?
Avance Care Broad Street has a 4.7 star rating with 181 reviews.
When is Avance Care Broad Street open?
Avance Care Broad Street is open now. It will close at 7:00 p.m.