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Avance Care Oberlin Road
- Healthcare
- Raleigh, NC
About this business
Location details
815 Oberlin Road, Suite 200, Raleigh, NC, 27605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | 9:00 a.m. to 3:00 p.m. |
I came to write this review because I was just told for the SECOND time AFTER MY ARRIVAL that I needed to reschedule my appointment. First, I went there last week for my appointment. I filled in all of my forms ahead of time, and I uploaded my insurance information to the portal per their request. I also arrived 20 minutes early still, even with my info uploaded. When I got there, they told me my insurance couldn't be verified. It was right after the new year when my insurance had switched over, so I asked if I could call so... read more
Injured my foot this February and after a few weeks of still being in pain decided to get an xray in March to make sure everything was ok. Got an xray, doc said it was all fine and printed off diagnosis papers from the internet (I could have done that and did before coming in) and said it'll just take some more time to heal. Left feeling good about the xray "saying" everything was fine but kind of disappointed with the care/next steps from the doc since I was in pain. Fast forward to this week (December) after still being in... read more
Business response:
Thank you for providing your feedback and letting us know your concerns during your visit. We set a high standard for ourselves, as our patients' safety and satisfaction are high priority. We appreciate you working with our Central Raleigh Office Manager to discuss ways in which we can improve. We have also made the imaging services used during your visit aware of your recent experience and will be handling this issue accordingly. We look forward to providing you continued high-quality, convenient primary care. Yours in h... read more
The Labcorp person taking blood samples is horrible. She dug into my hand several times and gave up. Please retire her. No blood samples were taken and wanted me to come back another time. I never had such a bad experience. She is a nervous person. The person before her was much better.
Business response:
Thank you for providing your feedback and letting us know about your concerns during your visit. We set a high standard for ourselves, as our patients’ safety and satisfaction are high priority. We appreciate you working with our Central Raleigh Office Manager to discuss ways in which we can improve. We have also made LabCorp aware of your recent experience and will be handling this issue accordingly. We look forward to providing you continued high-quality, convenient primary care. Yours in health, Avance Primary Care- Cen... read more
Frequently asked questions about Avance Care Oberlin Road
How is Avance Care Oberlin Road rated?
Avance Care Oberlin Road has a 4.4 star rating with 724 reviews.
When is Avance Care Oberlin Road open?
Avance Care Oberlin Road is closed now. It will open tomorrow at 9:00 a.m.