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140 S Cole Rd, #140, Boise, ID, 83709, United States
Get directionsThe people here are very kind & helpful! Appreciate them so much! The person who attended me helped even though his shift hadn't even began I had gotten there a couple minutes before they had opened
Business response:
Thank you so much for sharing this Mariah! It genuinely warms our hearts! Going above and beyond for our clients is something we truly believe in, and it sounds like our team member embodied that perfectly by helping you even before his shift began. That kind of dedication is exactly what we strive for. We're so grateful for your kind words and hope everything continues to go well for you. We're always here if you need us!
I want to thank Francisco Gonzalez I have to "He Has Proven Himself to the most highest "MY GUARDIAN ANGEL" He went above and beyond fir me last night and today worked endlessly to free me I recommend everyone in need call bail hotline ask for Francisco he will go above and beyond for you thank you so very much I'm truly blessed and grateful GOD BLESSED ME NOW LET HIM BLESS YOU
Business response:
Being called your “guardian angel” is an incredible compliment for Francisco Gonzalez! We’re so glad his dedication and willingness to go above and beyond helped you through such a difficult time. It’s clear his hard work made a lasting impact, and we’ll make sure Francisco knows just how grateful you are for everything he did!
Vanessa in the financial department helped sooo much. Our situation was a disaster from beginning to end but she was able to help us the whole way through. Extremely great customer service by her.
Business response:
Thank you Shanna for sharing! We’re so glad Vanessa was able to support you throughout such a difficult situation. It’s wonderful to hear that her customer service made a difference from beginning to end!
this is the place to bail out a loved one!!the staff there are amazing,kind and understanding i must say besides there service being fast and straight to the point.they are very understanding and easy to work with.mike and amanda are lifesavers and know the business very well. so trust them and the process.you will not regret it!!!
Business response:
Hi Ernesto, Thank you for the wonderful review and recommendation! We’re glad Mike and Amanda provided fast, knowledgeable, and compassionate support while helping you and your loved one. We truly appreciate your trust in Bail Hotline and will be sure to share your kind words with them.
Amanda went above and beyond to help us. The only reason I'm not giving 5 stars is because, unfortunately, when her shift was over, she handed the task over to Ahmad. He discouraged us and was not helpful. When Amanda returned the next day, she demonstrated empathy to our situation and was solution driven. We now have our loved one home for the time being. Her efforts brought great relief to our family during this stressful time.
Business response:
Hi Chris. Thank you so much for taking the time to share your experience, and we are incredibly grateful for your kind words about Amanda. She truly exemplifies the compassion and dedication we strive for across our entire team, and we are so relieved to hear your loved one is home. That is always our goal. We also hear your concerns about the experience during the shift change and sincerely apologize. Please don't hesitate to reach out if there is anything else we can do for you.
My family and I were in a real pickle with my brother being detained and stuck in a real tough and unfair situation. Thank God I came across Bail Hotline Bail Bonds who were all extremely supportive and flexible. I am particularly extremely grateful for the agent who was assigned to our case, Miranda, who went above and beyond to accommodate our requested service, providing both an outstanding quality of service and value. Thank you!
Business response:
Sean, Thank you for sharing your experience! We’re grateful that Miranda and our team were able to support your family during such a difficult situation. We’ll be sure to share your kind words with our team. Your trust in Bail Hotline truly means a great deal to us.
They got me out quick , with a low down and a chance at big savings if I paid it in 30 day!!!! Unbelievable! Fransisco was professional, curtious, and on top of things. Thanks bail hotline. J.A.
Business response:
Francisco definitely stayed on top of things! We’re glad he kept the process quick and professional while helping you find a payment option that worked for your situation. Thanks for the shoutout, J.A., we’ll make sure Francisco sees it!
These guys came through had to get a family member out they paid the bail which was 50,000 and only made me pay 2,000 if I gave them cash or a payment plan for 4,000 down. My family member was out within a couple of hours because of the jails processing great service.
Business response:
Really glad we could help when you needed it and that your family member was released within a couple hours. We appreciate you calling out the clear payment options and our team’s service. Jail processing times can vary, so we’re happy this moved along quickly for you!
Very friendly service and good rates. Good communication as well responsive with every phone call that's I made. They made me feel like family
Business response:
Feeling like family is one of the best compliments our team can receive! Thanks for putting your trust in Bail Hotline!
Bail Hotline Bail Bonds Boise has a 4.2 star rating with 1,140 reviews.
Bail Hotline Bail Bonds Boise is open now. It is open 24/7.