This profile has been claimed by the business owner or representative.
1051 N Main St C, Lombard, IL, 60148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very efficient and professional installation. Shower extremely good quality. However, we have an issue with mold/mildew and a manager was to call back. They have not. Customer service is VERY lacking after installation.
Filed a complaint with the better business bureau couple days ago. Today the part of the company that was involved in the complaint reached out and the problem has been settled.
Business response:
When our customers voice their concerns, we do take notes. Your situation is not our standard, and we will share this information with our team to minimize issues like this in the future. Please contact us at ********************************** if you would like to share any additional details we can take into consideration.
Initial consultation was with *****. He was amazing, patient and knowledgeable. He expertly explained my current shower setup and helped design a wonderful redesign. Was very thorough in explaining their products and design, how the install process would work, went over everything step by step while still maintaining my budget. Can't wait for my install.
Business response:
Thank you for choosing us, reviewing us, and letting us celebrate your installation!
****** came by to talk through my very difficult bathroom and walked me through the Bath Planet process. She was very attentive and diligent while paying special attention to my family's needs and how the bathroom would be used. Based on her thoroughness and attention to detail, I'm pretty confident about my upcoming project with them. I will update once completed.
Business response:
Thank you for taking the time to say such kind words about our team and service.
*********************** did an outstanding job showing the innovative products of bath planet. She id a great job of explaining of explaining the installation process and the various material options and the means of financing.
Business response:
Thank you for taking the time to say such kind words about our team and service.
I contacted Bath Planet about a bathroom remodel. The designer, ******, arrived right on time and immediately made us comfortable. She answered our questions patiently. She gave us very good insights into the colors and the materials that go into bathrooms that made it easy for us to envision what we wanted. She took all the measurements and spent a long time explaining the different options and was very personable. We liked the options and the price and opted to get a second bathroom also done! I would highly recommend Bath... read more
Business response:
Thank you for taking the time to say such kind words about our team and service.
*********************** was amazing. She explained everything with detail. All information provided was backed up with evidence, which gave me the opportunity to make a confident decision. I am super excited with my upcoming renovation.
Business response:
Thank you for leaving us a five-star review! We are very happy to know that you could not ask for anything better.
I am truly blessed to have bath planet design my bath. *********************** and *************************** provided me with an excellent sales experience. They truly care and I didn't expect that but was pleasantly surprised. I am absolutely thrilled.
Business response:
Thank you for taking the time to say such kind words about our team and service.
I had a very good experience with Bath Planet. *********************** and ****************** explained everything in great detail and were very patient and understanding. They really listened to my needs and helped me get the best price.
Business response:
Thank you for taking the time to say such kind words about our team and service.
Bath Planet of Chicagoland has a 4.4 star rating with 904 reviews.
Bath Planet of Chicagoland is closed now. It will open at 9:00 a.m.