Bath Planet of Chicagoland

Ramona M 

on BBB

3 months ago

I signed the contract with the understanding that I needed to do so to retain the quote but that I could cancel in three buisness days - as seen on page 4 of the contract. I was told by my sales person to call the "home office" ************. I did the day after I signed the contract call this number to "cancel" the contract. A message was taken and I was given assurances that the manager would call me back. After not recieving a call back in a timely manner I called again only to be told the manager has been in "meetings" al... read more

Joy W 

on BBB

8 months ago

I put this on ****** "average cost to remodel a bathroom" and nothing else. The form asked for my info with my email my location etc. as to give me info according to locations. I did not ask for an estimate or a call back. I simply put that on ******. Usually ****** gives an answer. As soon as I hung up, my phone rang with a solicitation from Bath Plantet of Chicago. I explained that I did not ask for an estimate or a solitation or a visit from anybody. From that time on I have recieved calls from them. They were VERY NASTY,... read more

CHERYL R. 

on BBB

11 months ago

THEY PROMISE THINGS THEY CAN'T DELIVER AND THEN LIE TO YOU WHEN YOU WANT IT FIXED!!!!! And after your shower is installed, they will not work with you to fix the problems. Instead, the contractor says oh your seeing things it isn't crooked. Oh, and that is the only grab bar we have, and it was explained to them it was a shower for an 86-year-old woman who needs help showering and they told me they were made for people who needed ASSISTANCE. They sold me the extra floor mat for non-slip and it turned yellow and degusting in 1... read more