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Bay Ridge Nissan
- Brooklyn, NY
About this business
If you're looking for reliable, prompt, and professional customer service, then Bay Ridge Nissan is the place you need to be. We have an exceptional customer care team and a great team of sales consultants to make sure you are treated right, the way you want to be treated! Bay Ridge Nissan is a family owned and operated dealership for over a decade now, and we want all our customers to feel like a part of the family!
Location details
6501 5th Ave, Brooklyn, NY, 11220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
Service department is excellent, always fast check in, plus oil change was done very quickly. Service advisor Victor is very professional, gave me a breakdown on what was needed on my vehicle, and explained in detail what should be done and by when.
Business response:
Mario, Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that Victor provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Used the service department at empire Nissan. My service advisor was Victor Paredes. He is absolutely excellent! He goes out of his way to to help the customer and make sure everything is done correctly! Couldn’t ask for anyone better!
Business response:
Thank you so much for your wonderful review! We are delighted that Victor could provide you with the quality service that you deserve. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with!
Quick shoutout here to Victor Paredes. Navigated the process of working on my car with patience and professionalism, and work on my car was great. Solid experience, thankful for his help!
Business response:
H, Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service. Thanks again!
I came by to change the oil with a filter change and a tire rotation. I made an appointment for 07:45 am and arrived at 07:55 am. I left and did not wait, because I work not very far from the service center. However, I was informed that the car was ready only after my request at 2 pm. I think it's very long. Actually, the work was done at a good level, I am satisfied with this. They also fixed my wireless charger under warranty. Overall I'm happy with the service here.
Victor a service writer deserves a metal. He is fantastic. Thank you to him. He is the best.
Business response:
Thank you for your very kind review. We are pleased to hear that your vehicle service experience with Victor Paredes was so positive. We look forward to seeing you again when it is time for your next service.
We just purchased a Nissan Rogue and our sales agent Katherine Alers was very helpful, followed us for the entire purchasing process, showing great availability, always remaining polite and professional. Thank you Ms. Alers!
I was glad there wasn’t a long line in front of me. John is always polite and helpful.
Business response:
Thank you so much for your positive review! We are so glad that John took great care of you throughout your visit. If there is ever anything more that we may help you with, please do not hesitate to give us a call!
I recently purchased a Nissan Murano SV from Empire Nissan and was extremely happy with the salesman David Rivera. He was excellent at giving me all the information I needed, plus follow up by calling me and checking how everything was. He made sure everything was to my satisfaction. He really made the purchase experience smooth. I will definitely buy my future cars from this dealership and ask for Mr. Rivera as well as give recommendations for friends and family to do the same. 5 stars ⭐️⭐️⭐️⭐️⭐️all the way!!
Business response:
Thank you so much for your positive review! We are honored to have had the opportunity to work with you, and we are so glad that David took great care of you and made your experience with us as seamless as possible. He will be honored to have earned your kind recommendation. We warmly congratulate you on your new Nissan Murano SV- on behalf of the entire team!
Friendly staff. Works as a team. Riad Ademi my sales associate was wonderful. Great experience.
Business response:
Friendly staff. Works as a team. Riad Ademi my sales associate was wonderful. Great experience.
Frequently asked questions about Bay Ridge Nissan
How is Bay Ridge Nissan rated?
Bay Ridge Nissan has a 4.9 star rating with 6,088 reviews.
When is Bay Ridge Nissan open?
Bay Ridge Nissan is open now. It will close at 5:00 p.m.