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Bay Towers at Bixby Knolls
- Assisted Living Facilities
- Long Beach, CA
About this business
Bay Towers at Bixby Knolls in Long Beach, California offers 55+ Active Adult Apartments, Independent Living, Assisted Living, and Active Adult Senior Apartments. We offer exquisite senior apartments designed to provide residents with an ideal balance of support and independence tailored to their unique care needs, making it possible to live each day to the fullest with total peace of mind.
Location details
3737 Atlantic Ave, Long Beach, CA, 90807, United States
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Elevators were not functioning, so residents did not get any meals that day. No staff to help residents in at night. Most residents complain about food. Dining room runs out of food. Delivery bus for doctors and church visits is now smaller. Rent has been raised more than discussed in initial interview.
The new owners/management don't know how to operate a senior independent living facility. Meals are not always available (not planned accordingly), the rent is raised the maximum allowable by state law and then services are curtailed (bed linen.& towels laundry), toilet paper, house cleaning. The elevators don't always work (14 story building), hot water is not always available, HVAC is spotty, no night time security. Construction noise keeps residents awake during the night. Looking for another place to move Mom to, this pl... read more
This facility is misrepresenting the housing. The elevators are often out of order. The windows look like they have never been cleaned. The food is lousy and repetitive. Many of the residents lack cognitive skills and many are just plain rude and are disabled. The management is always asking the residents to be patient with things not working. My rent went up $80.00 the first 6 months. Transportation is not provided as advertised. All that is offered is excuses.
We did not like this tour. the other residents were in their rooms and they were not active. the staff did not greet me when I arrived for my tour. This community appeared to be nice, but we wanted a community to help with activities. The menu is appearing to look good. We would not recommend this community for other families that are looking for good care for a loved one.
Frequently asked questions about Bay Towers at Bixby Knolls
How is Bay Towers at Bixby Knolls rated?
Bay Towers at Bixby Knolls has a 4.2 star rating with 140 reviews.
When is Bay Towers at Bixby Knolls open?
Bay Towers at Bixby Knolls is open now. It is open 24/7.