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110 E 3rd St, Rifle, CO, 81650, United States
Get directionsSTAY AWAY! From what I can tell this was originally not a scam but seems to have possibly turned into one…. Do your research! Still waiting and we ordered the bikes last week in December.. go on here and see that people after us have been getting the bikes…. Reviews say it’s not a scam but I am starting to worry that it might be. Try to call the number multiple times and get sent to voicemail not even a company voicemail but one for some individual.
Business response:
We're sorry for the delay on your order and for the trouble reaching us — our phone number changed and the website contact info has been updated. Please email us at support@beartrailbikes.com with your full name and order number, and we'll reply with your pickup date and details. If pickup doesn't work for you, tell us in that email and we'll go over your options.
I do not recommend beer bike trails because they do not fulfill your order in a timely manner. I placed an order for a bike back in December and I have yet to receive it. I was given a few updated emails in February and March but I never received any other information on the status of my order. I sent multiple emails and called the number provided on the website and left multiple messages. There is still no response. This company is a major scam! Their intent is to hope that you order from them and then they wait you out and... read more
Business response:
We're sorry for the delay on your order and for the trouble reaching us — our phone number changed and the website contact info has been updated. Please email us at support@beartrailbikes.com with your full name and order number, and we'll reply with your pickup date and details. If pickup doesn't work for you, tell us in that email and we'll go over your options.
Scamming trash do fall for it
Business response:
We're sorry for the delay on your order and for the trouble reaching us — our phone number changed and the website contact info has been updated. Please email us at support@beartrailbikes.com with your full name and order number, and we'll reply with your pickup date and details. If pickup doesn't work for you, tell us in that email and we'll go over your options.
terrible customer service. order in December was told I'd have my bike by then of april... now conveniently... they don't respond! joke business!
Business response:
We're sorry for the delay on your order and for the trouble reaching us — our phone number changed and the website contact info has been updated. Please email us at support@beartrailbikes.com with your full name and order number, and we'll reply with your pickup date and details. If pickup doesn't work for you, tell us in that email and we'll go over your options.
ordered bike 2/7, still have not received.
Business response:
We're sorry for the delay on your order and for the trouble reaching us — our phone number changed and the website contact info has been updated. Please email us at support@beartrailbikes.com with your full name and order number, and we'll reply with your pickup date and details. If pickup doesn't work for you, tell us in that email and we'll go over your options.
I have been waiting for my bike sense December 18th 2025. no communication no emails no phone that works. I'm beyond mad. SCAM
They take your money and then turn off their phone lines, they haven’t answered an email in over a month and I send 2 a week. I paid the money February 3rd and it’s been radio silence besides one email from them. Don’t get scammed.
They are a scam. I placed an order and never got a bike. Their phone number changed and they no longer reply to my emails
Very bad all around. Fraud practices here
Bear Trail Bikes has a 4.1 star rating with 250 reviews.
Bear Trail Bikes might be open. It requires an appointment.