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Bear Trail Bikes

4.1

About this business

Location details

110 E 3rd St, Rifle, CO, 81650, United States

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4.1250 reviews
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Jordan Richey's profile image
Jordan Richey 
3 months ago

STAY AWAY! From what I can tell this was originally not a scam but seems to have possibly turned into one…. Do your research! Still waiting and we ordered the bikes last week in December.. go on here and see that people after us have been getting the bikes…. Reviews say it’s not a scam but I am starting to worry that it might be. Try to call the number multiple times and get sent to voicemail not even a company voicemail but one for some individual. 

Business response:

We're sorry for the delay on your order and for the trouble reaching us — our phone number changed and the website contact info has been updated. Please email us at support@beartrailbikes.com with your full name and order number, and we'll reply with your pickup date and details. If pickup doesn't work for you, tell us in that email and we'll go over your options. 

Micki Johnson-Williams's profile image
Micki Johnson-Williams 
3 months ago

I do not recommend beer bike trails because they do not fulfill your order in a timely manner. I placed an order for a bike back in December and I have yet to receive it. I was given a few updated emails in February and March but I never received any other information on the status of my order. I sent multiple emails and called the number provided on the website and left multiple messages. There is still no response. This company is a major scam! Their intent is to hope that you order from them and then they wait you out and... read more

Business response:

We're sorry for the delay on your order and for the trouble reaching us — our phone number changed and the website contact info has been updated. Please email us at support@beartrailbikes.com with your full name and order number, and we'll reply with your pickup date and details. If pickup doesn't work for you, tell us in that email and we'll go over your options. 

Mike Petterson's profile image
Mike Petterson 
3 months ago

Scamming trash do fall for it 

Business response:

We're sorry for the delay on your order and for the trouble reaching us — our phone number changed and the website contact info has been updated. Please email us at support@beartrailbikes.com with your full name and order number, and we'll reply with your pickup date and details. If pickup doesn't work for you, tell us in that email and we'll go over your options. 

Samantha Bailey's profile image
Samantha Bailey 
3 months ago

terrible customer service. order in December was told I'd have my bike by then of april... now conveniently... they don't respond! joke business! 

Business response:

We're sorry for the delay on your order and for the trouble reaching us — our phone number changed and the website contact info has been updated. Please email us at support@beartrailbikes.com with your full name and order number, and we'll reply with your pickup date and details. If pickup doesn't work for you, tell us in that email and we'll go over your options. 

Rodge Patel's profile image
Rodge Patel 
4 months ago

ordered bike 2/7, still have not received. 

Business response:

We're sorry for the delay on your order and for the trouble reaching us — our phone number changed and the website contact info has been updated. Please email us at support@beartrailbikes.com with your full name and order number, and we'll reply with your pickup date and details. If pickup doesn't work for you, tell us in that email and we'll go over your options. 

Mandy K. DuBrava's profile image
Mandy K. DuBrava 
4 months ago

I have been waiting for my bike sense December 18th 2025. no communication no emails no phone that works. I'm beyond mad. SCAM 

Todd Unger's profile image
Todd Unger 
4 months ago

They take your money and then turn off their phone lines, they haven’t answered an email in over a month and I send 2 a week. I paid the money February 3rd and it’s been radio silence besides one email from them. Don’t get scammed. 

Mike Chavez's profile image
Mike Chavez 
4 months ago

They are a scam. I placed an order and never got a bike. Their phone number changed and they no longer reply to my emails 

Zach Srader's profile image
Zach Srader 
4 months ago

Very bad all around. Fraud practices here 

Frequently asked questions about Bear Trail Bikes

How is Bear Trail Bikes rated?

Bear Trail Bikes has a 4.1 star rating with 250 reviews. 

When is Bear Trail Bikes open?

Bear Trail Bikes might be open. It requires an appointment.