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Belmont at Freemason Apartments

4.8

About this business

WELCOME HOME Located in the Freemason historic district of downtown Norfolk, your new apartment home puts you at the forefront of urban living. Spacious 1 and 2 bedroom floor plans feature spectacular city views, contemporary kitchens, high ceilings and designer finishes. Just outside your apartment the energy of the city awaits! Enjoy the excitement of Waterside, shop at MacArthur Center, dine at some of the area's best restaurants on Granby Street, or catch a show at Chrysler Hall. Living in the city has never been better... read more

Location details

260 W York St, Norfolk, VA, 23510, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.8108 reviews
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Jackie T.'s profile image
Jackie T. 
on Birdeye

4 years ago

I moved in a month ago. Had problems with the refrigerator(multiple), blinds, disposal & smoke alarm. Each time, Justin shows up with a smile and fix all the problems on a timely basis. The team at the office too is super friendly and helpful. Highly recommend this place. 

Business response:

Thank you for the excellent review, Jackie! We appreciate your kind words about our staff!  

Laura H.'s profile image
Laura H. 
on Birdeye

4 years ago

A looked at A LOT of apartments in the downtown/Freemason/Ghent areas when I moved a year ago and Belmont far outpaced the rest -- they have some of the largest, nicest units for the area, and the convenience of dedicated garage parking with plenty of room (never have to circle for a spot!) can't be beat. Easy walk to Granby street, the mall, and Waterside. The ladies in the leasing office are super nice and friendly, and the maintenance and custodial staff are wonderful--incredibly prompt, thorough, and so friendly! I can s... read more

Business response:

Thank you so much for your review, Laura! We're thrilled to hear you love your apartment and appreciate your kind words about our staff. We love having you here! 

Jessica F.'s profile image
Jessica F. 
on Birdeye

4 years ago

Justin from the maintenance team is awesome! He came multiple times to look at a leak in our fridge trying new repairs until the point where he showed up with a brand new fridge for us. He is so friendly and helpful and truly wanted to fix everything for us. Always prompt and overall great experience. 

Business response:

Hi Jessica, thank you for taking the time to leave us a review! We're happy to hear you've had such great service from Justin and will pass this on to the team!  

Kim's profile image
Kim 
on Birdeye

4 years ago

Maintenance staff is AWESOME! They are quick to respond, always fix the issue, are friendly and trustworthy. You can tell they care about their work! 

Business response:

We appreciate your taking the time to leave us a review, Kim! We're so happy to see your feedback about our maintenance team! 

Anonymous's profile image
Anonymous 
on Birdeye

5 years ago

By far the best apartment complex I’ve ever lived in. Move-in was fast and easy and they haven’t forgotten about us after we moved in. Starting from the top with Teresa and Brittany in management and the entire maintenance staff, you won’t be disappointed! 

Business response:

Thank you for your kind words about our community and staff! We're thrilled to hear you love your new home! 

Anonymous's profile image
Anonymous 
on Birdeye

5 years ago

We lived here 2 and a half years. The apartment was 1 bedroom with an office space/xtra room.... delightful! The location was fabulous. 5 minute walk to the mall and granby street, 10 minute walk to Waterside for all of the amazing events and ferry ride to Portsmouth. 5 minute drive or 25 min walk to historic Ghent. Each month, Belmont gives you a free monthly event to attend, whether its a wine or beer festival, tickets to the Nauticus, eating free during Restaurant week or ice skating in December. The staff are amazing, to... read more

Jeff and B.'s profile image
Jeff and B. 
on Birdeye

5 years ago

We've lived here for almost a year and are really glad we chose to move in. We haven't had any major maintenance issues. They are great at making sure the AC works good by checking it and changing filters, etc. All the staff has been polite and respectful, friendly and quick to get back to us for anything. Our apartment was so clean when we moved in. New paint and appliances worked great. No issues at all. There is concrete between each floor and the walls are well insulated. If I ever hear anyone it's very quiet and not dis... read more