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Benchmark Auto Sales Asheville

4.3

About this business

Location details

1464 Brevard Rd, Asheville, NC, 28806, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat10:00 a.m. to 3:30 p.m.
SunClosed
4.31,718 reviews
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Stephanie Smith's profile image
Stephanie Smith 
8 years ago
Melanie Rochowiak Phillips's profile image
Melanie Rochowiak Phillips 
recommend  Recommended
5 years ago

awesome place to go...reasonable...was in a car and on the road in a hour! very happy with what I got!! so glad I found a place that understands and all the things you get when u get a car!!! definitely recommend!! 

Tiffanyy Hill's profile image
Tiffanyy Hill 
5 years ago

This place absolutely sucks!!! I've already reported them to the BBB. My grandmother lives in Henderson County one of the most infected counties in the state of North Carolina. Benchmark will not pause the payments she has told them she is out of work and they gave her a 15 day extension and asked her to ask family members for the payment, and if it's not paid they will cut her car off. How do you expect her to have the money in 15 days IF SHE IS NOT WORKING. Ask family? THEY ARE GOING THROUGH THE SAME THING!!! It's a globa... read more

Business response:

We are sorry you are upset. Please let us know the name on the account so we can look into it further. 

Anthony Jeffries's profile image
Anthony Jeffries 
5 years ago

They don’t care if you have been laid off during a world wide pandemic they will keep charging you. Even the insurance companies are allowing non payment. On top of that we’re suppose to be staying home as much as possible so we’re not even using the car.Thanks benchmark! 

Business response:

Mr. Jeffries, we have been and are working with multiple customers to help get through this trying time. We are sorry you think it is unreasonable for us to ask that you send in proof of your claim in order for us to approve any requests. We are an independently owned local business without the means to carry everyone not making payments. We are doing the best we can like everyone else. However, we do have a strict policy that anyone asking us for help who at the same time tries to bash us for doing so will not be grante... read more

David Savage's profile image
David Savage 
5 years ago

place is has Shitty vehicles and FUCKTARDS RUN THE PLACE FUCK BENCHMARK 

Business response:

David W. Ball, you were repossessed in back in 2015. It's time to move on. We are sorry it didn't work out. 

Scott Miller's profile image
Scott Miller 
recommend  Recommended
5 years ago

Helpful sales people, no pressure and a good selection of the type of vehicle I was looking for. The price was right and they gave more than I expected on my trade-in. I had a great experience. 

Business response:

Thank you for your business and for leaving positive feedback! We appreciate you very much! 

Jennifer McCanless's profile image
Jennifer McCanless 
recommend  Recommended
5 years ago

I had a 5 star experience at Benchmark. The dealers were super helpful and kind. I was searching for months elsewhere for a Subaru impreza with no luck. At Benchmark I found one that was outstanding in price and quality. Thank you so much for the 2017 Subaru impreza!!!🔥💗🏎 

Business response:

What a fantastic review! Thank you so much for taking the time to leave such wonderful feedback and thank you even more for your business. Enjoy the new ride and with any luck it just might snow in a couple of days so you can try out that new AWD!!! Thanks again! 

Shantel Hernandez's profile image
Shantel Hernandez 
recommend  Recommended
5 years ago

The best experience I have ever had at a dealer!! I was in and out such a simple process. 

Business response:

Thank you for your business and for taking the time to leave such nice feedback! We really appreciate both!!! 

Keisha Talbert's profile image
Keisha Talbert 
6 years ago

I have been with Benchmark off and on and even paid a car off never had any problems but have heard the worst about them ..... but until I go through it myself than I can talk bad about something so on the weekend of Memorial Day I didn’t do my payment until they opened back up which they know I put my money order in the drop box always always I work at a car lot just like they do .... so they cut my car off for the first time ever in years and they was even closed and still continue to have the same girl call my phone when ... read more

Frequently asked questions about Benchmark Auto Sales Asheville

How is Benchmark Auto Sales Asheville rated?

Benchmark Auto Sales Asheville has a 4.3 star rating with 1,718 reviews. 

When is Benchmark Auto Sales Asheville open?

Benchmark Auto Sales Asheville is closed now. It will open tomorrow at 10:00 a.m.