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Bernie & Phyl's Furniture

3.6

About this business

Location details

308 E Main St, Norton, MA, 02766, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.6526 reviews
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Christine S's profile image
Christine S 
4 years ago

The selection here is very good. The facility is large, very nice and clean. Plenty of room to social distance. I could see sales people on every floor and was able to get help as soon as I was ready. I know there’s been a lot of talk about delayed deliveries, but the sales guy I spoke with (Nate) was very honest about how long the expected delivery was. Pricing is definitely fair. I recommend and will come back! 

Sandra P's profile image
Sandra P 
4 years ago

It was a good experience, I knew what I wanted and was helped promptly. I have to wait 4-6 weeks for my furniture because of Covid. 

Lorraine K's profile image
Lorraine K 
4 years ago

I purchased a lot of furniture from ***************** over the past 3-4 years and their service is great. Everything I bought has been through their sales girl, Becky and she’s always been a pleasure to work with. Very friendly, knowledgeable and accommodating and all her suggestions have been very helpful. 

JEAN V's profile image
JEAN V 
4 years ago

Love their products, but love their customer service even more! 

MaryEllen H.'s profile image
MaryEllen H. 
4 years ago

Great service! No pressure. I roamed the store unaccosted! When I returned the next day to buy, Rich was helpful and so patient. Explained and made practical suggestions. 

Sharon D's profile image
Sharon D 
4 years ago

I had a wonderful shopping experience at ***************’s.. The merchandise selection was great and the sales associate who assisted me (Michael Z) was helpful and attentive and accommodating to my 1000 questions. 

Susan D.'s profile image
Susan D. 
4 years ago

“The salesman who assisted me with the purchase of my ****** & ****** mattress, was very knowledgeable about them, and patient with the time I spent there, along with all of my questions. I felt very confident that I chose the right mattress for my particular needs. I would definitely recommend to purchase your mattress from the *************’s Store in ******, **.” Susan D - *********, ** 

Maria W.'s profile image
Maria W. 
4 years ago

Remember those family ads with ************ and their children? How they inspired confidence in making any size purchase at their stores, well the ads were true then and they still are today. ! I had the pleasure of dealing with the Saugus Store and they have been fantastic. Had a problem with a mattress and from the salesman Mike to the store manager Gary they went out of their way to correct the situation and to make sure I had just what I needed. Their product knowledge, customer service skills and just genuine helpfulnes... read more

Michelle S's profile image
Michelle S 
4 years ago

We have always had a great experience at *************************************************. Mike was very helpful. 

Frequently asked questions about Bernie & Phyl's Furniture

How is Bernie & Phyl's Furniture rated?

Bernie & Phyl's Furniture has a 3.6 star rating with 526 reviews. 

When is Bernie & Phyl's Furniture open?

Bernie & Phyl's Furniture is closed now. It will open tomorrow at 9:00 a.m.