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Best Brand Appliance

4.6

About this business

Location details

L4H 0K8, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.6250 reviews
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Amanda's profile image
Amanda 
9 years ago

First Class Service!!!! 

stephanie's profile image
stephanie 
10 years ago

Appliance Purchase 

Business response:

Thank you so much for this Review, I am glad you're happy!! 

Jessica & Rob's profile image
Jessica & Rob 
11 years ago

New Appliances 

Business response:

hank you so much for this Review, please tell friends and family !! 

Joe's profile image
Joe 
11 years ago

Home Renovation Sammy and his team at Best Brand Appliances were great. They were helpful and accommodating. Would certainly recommend that anyone looking for appliances visit them for their great prices and helpful staff. 

Business response:

Thanks so much for the review - 8 out of 10 - Not bad, I wish we could of made you 10 out of 10.. Hopefully next purchase will can do better 

Marisa's profile image
Marisa 
12 years ago

Exceptional Customer Care I purchased 5 Kitchen appliances and everything from my salesman, David to after care was fantastic. David was knowledgeable in explaining the vast product lines in the store, accommodating delivery dates and addressing any concerns. Thank you and I will be back in the future!! 

Business response:

Were delighted you had a Fantastic sales experience with David, I know all staff care a lot about reviews and customers being happy so thank you so much for taking the time and sharing. David has been with Best Brand for 9 years now. Thank you kindly again 

Private User's profile image
Private User 
a year ago

There is an excellent selection to shop from but the sales people, although knowledgeable, arent exactly forthcoming. We purchased a stove, microwave and refrigerator. We were promised delivery between 1-2 weeks. We were told everything was in stock. The timing of delivery was very important to us and we were guaranteed within 2 weeks, maximum. Not even close. After we made the purchase we get a call on the drive home saying theres an additional 2 week delay. We had to fight to get each one delivered without incurring additi... read more

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Private User 
a year ago

Told me my deposit would be refundable up until the item was delivered to my house. This was over the phone with sales and then confirmed with a manager later that the sales indeed told me this. I wanted to cancel the order and go in another direction with another retailer. Then they told me that the invoice they sent (after I already paid the deposit) claims a 25% restocking fee. Whats the point of sending invoices with fineprint after already taking the deposit? Why not just make it a 100% restocking fee? Anyways, the mana... read more

Priya's profile image
Priya 
2 years ago

Dishonest Overpriced and dishonest company! We were renovating our kitchen and required appliances asap; they held us hostage with our deposit even and charged us 25% restocking fee though they knew they would NOT have the products in stock for another 3 months. After many stressful weeks of pleading with them we eventually did get the products, but what a terrible experience! Now, special word of caution about the unpleasant saleswoman at the Oakville location: - She failed to disclose the restocking fee before we paid - Sh... read more

Priya's profile image
Priya 
2 years ago

Overpriced and dishonest company! We were renovating our kitchen and required appliances asap; they held us hostage with our deposit even and charged us 25% restocking fee though they knew they would NOT have the products in stock for another 3 months. After many stressful weeks of pleading with them we eventually did get the products, but what a terrible experience! Now, special word of caution about the unpleasant saleswoman at the Oakville location: - She failed to disclose the restocking fee before we paid - She misled u... read more

Frequently asked questions about Best Brand Appliance

How is Best Brand Appliance rated?

Best Brand Appliance has a 4.6 star rating with 250 reviews. 

When is Best Brand Appliance open?

Best Brand Appliance is closed now. It will open tomorrow at 12:00 p.m.