Big Boy's cover image

This profile has been claimed by the business owner or representative.

Big Boy

3.8

About this business

Location details

4950 Wilson Avenue S.W., Wyoming, MI, 49418, United States

Get directions
WeekdayScheduleStatus
Mon07:00 a.m. to 8:00 p.m.
Tue07:00 a.m. to 8:00 p.m.
Wed07:00 a.m. to 8:00 p.m.
Thu07:00 a.m. to 8:00 p.m.
Fri07:00 a.m. to 9:00 p.m.
Sat07:00 a.m. to 8:00 p.m.
Sun07:00 a.m. to 8:00 p.m.
3.81,114 reviews
Select a rating
Julie B.'s profile image
Julie B. 
rating
8 years ago

We have been to this particular Big Boy several times and the service has been great. Yesterday, we stopped again before going to Costco and we must have waited 5 minutes to be seated. There was one waitress standing at a table talking to a customer about anything and everything except food. Another waitress came by with food and just looked at us. Finally she said, just seat yourself. We watched the other "talking" waitress and after about another 5 minutes she finally pulled out her pad and began taking their order. ... read more

Jack L.'s profile image
Jack L. 
rating
9 years ago

Big Boy has always been one of my "go-to" places... I love their food, and service is usually exceptional. A few of the servers at the Wilson store.. Stephanie, Noe, and Ian always do a good job. Ya just can't go wrong at Big Boy 

Anna G.'s profile image
Anna G. 
rating
10 years ago

One of my favorite restaurants to visit in Grandville. Great food and a great place. 

George N.'s profile image
George N. 
rating
15 years ago

We've always loved the food at this Big Boy restaurant - as compared to others. Also very clean and the staff is quite friendly. The breakfast buffet is a huge hit with all of us. Big selection and they keep it stocked fresh all through the late morning. Even the bathrooms are some of the cleanest, best maintained bathrooms I've seen. And that's saying something! 

Charles F.'s profile image
Charles F. 
rating
16 years ago

I've always liked Big Boy. Ever since my grandmother used to take me to the location in Rogers Plaza as a child, I've loved their food. This location is pretty nice, although on busy days it can seem a bit cramped. Good food specials and a diverse menu will keep you coming back. 

Becky D.'s profile image
Becky D. 
rating
16 years ago

What a pleasant surprise! It is clean, people are friendly, there is NO SMOKING, and it tastes pretty good for a diner. As long as you don't expect too much from the food you won't be let down. My only complaint, one time we called to see how long the breakfast buffet would be running to they gave us the time. We showed up well before they said it would be over and they were closing it down. So we left. Sadness at lack of French Toast. 

Sandra Y.'s profile image
Sandra Y. 
rating
a month ago

The Big Boy classic burger I ordered was cold and terrible looking. I didn't attempt to taste it because of the way it looked. The service was slow, we were there almost 1 hour and the were only 2 other people in the restaurant before us. I would not recommend it. The place also could use a good sweeping as there was a big clump of hair under our table. 

Business response:

Thank you for sharing your experience, Sandra. We’re very sorry the food, service, and cleanliness fell far below expectations. Please email us at feedback@bigboy.com with the location and details of your visit so we can hear you out and look into your concerns further. 

Gail J.'s profile image
Gail J. 
rating
2 months ago

First, this restaurant has been neglected. Most of the seats have big tears in them and I can't imagine anyone wanting to sit on them. The waitress said that earlier in the day, some ceiling tiles came crashing down due to a leak in the roof. As far as the food was concerned, I was extremely disappointed. I ordered the Swiss Miss which is a burger that comes with shredded lettuce, Swiss cheese, mushrooms and tartar sauce. I asked for no lettuce. What I got was a burger with cheese. I pulled it apart and it looked to... read more

Business response:

Thanks for letting us know, Gail. We’re truly sorry your meal and our restaurant didn't hit the mark this time. Please send a note to feedback@bigboy.com with your visit details so we can chat about it and make things right for you. 

Barry S.'s profile image
Barry S. 
rating
a year ago

We sat here more than a half an hour after ordering and someone came and told us they were out of the ham for both our Slim Jim's and asked what we wanted instead. Absolutely ridiculous, then it was another 20 minutes before we got our order after we changed and found something else to eat. Service was terrible. Avoid this place at all costs. 

Frequently asked questions about Big Boy

How is Big Boy rated?

Big Boy has a 3.8 star rating with 1,114 reviews. 

When is Big Boy open?

Big Boy is closed now. It will open at 7:00 a.m.