This profile has been claimed by the business owner or representative.
Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Identified the issue and solved it. All I can ask!
Husain was great with our web connector issue and we had it corrected pretty quickly and he was happy to work within my time availability. Very appreciative of that!
My rep was fantastic and helped me with everything I needed - 5 stars from me!
My rep was awesome and walked me through all of the steps with patience and humor. 5 stars!
Communicated very well and helped us through the entire escalation. A+ service!
The guy I talked to was helpful, and very quick to hop on Zoom and show me exactly how to do what I wanted. This is exactly what customer service should be! My only complaint is that the birdeye embed feature doesn't offer horizontal scrolling of cards, only the vertical scroll which I think is bad UI. We've had it on our website and it makes it too hard to skip the dang thing. You try to scroll further down the page, but instead you're just scrolling further down the reviews. A horizontal scrolling set of reviews would b... read more
Aditya Upadhyay was extremely helpful and quick!
Ok
The representative Hassin was very nice and pleasant on the phone. He had excellent customer service and he immediately resolved the reason for the call.
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,543 reviews.
When is Birdeye open?
Birdeye is closed now. It will open on Monday at 9:00 a.m.