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Birdeye

4.9

    Location details

    WeekdayScheduleStatus
    Mon9:00 a.m. to 6:00 p.m.
    Tue9:00 a.m. to 6:00 p.m.
    Wed9:00 a.m. to 6:00 p.m.
    Thu9:00 a.m. to 6:00 p.m.
    Fri9:00 a.m. to 6:00 p.m.
    SatClosed
    SunClosed
    4.97,682 reviews
    Select a rating
    Deryk L.'s profile image
    Deryk L. 
    2 years ago

    Rep did a fine job, no complaints on him. Only complaint is that this isn't the first time this has happened, and so I'm not sure on the "effectiveness of the solution" yet. 

    Bipper M.'s profile image
    Bipper M. 
    2 years ago

    My representative was very impressive in how fast he was able to help in resolving the issue and had patience for all of my questions! 

    Jay C.'s profile image
    Jay C. 
    2 years ago

    Quick response by chat support. Offered resolutions to each request/issue without any trouble. Direct and to the point. Very friendly, pleasant, and helpful. 

    Emily P.'s profile image
    Emily P. 
    2 years ago

    DB from Enterprise Support was wonderful to work with! He answered our questions quickly and was even willing to get on a quick video call to screenshare and talk through everything in more detail. 

    Jade H.'s profile image
    Jade H. 
    2 years ago

    My internet was so slow and he was really patient and didn’t make me feel like a bother. Hope to have him again next time we run into an issue! 

    Suzie H.'s profile image
    Suzie H. 
    2 years ago

    Much quicker service than I expected! Thanks! 

    Stacey G.'s profile image
    Stacey G. 
    2 years ago

    Debajnan provided excellent customer service. Resolved my issue in a matter of minutes. Thank you so much! 

    Rachel C.'s profile image
    Rachel C. 
    2 years ago

    they answered all my questions in a timely manner. 

    Jean T.'s profile image
    Jean T. 
    2 years ago

    My mass text campaign was implemented immediately. Was very happy that the representative reached out to me this morning instead of me having to call her I’ve already gotten a response from a client that we’ve tried multiple times to reach. Very happy 

    Frequently asked questions about Birdeye

    How is Birdeye rated?

    Birdeye has a 4.9 star rating with 7,682 reviews. 

    When is Birdeye open?

    Birdeye is closed now. It will open on Monday at 9:00 a.m.