This profile has been claimed by the business owner or representative.
Bismarck Heating & Air Conditioning
- Heating & Air Conditioning/HVAC
- Bismarck, ND
About this business
Location details
913 S 18th St, Bismarck, ND, 58504, United States
Get directions
Everyone was really good to work with, the service was what I needed and they were on time. The only negative I have is an office worker called asking for my credit card before the service was performed. This was the first I heard of this so it threw my off a bit. Please don not call people asking for their credit card information if you don’t have a predetermined cost AND not talking about how you bill customers with the customer. I nearly hung up figuring it was a scam and probably wouldn’t have answered any additional ... read more
Business response:
We apologize for any confusion caused by our office worker's request for your credit card information. We understand how this could have been alarming. However, this is a standard practice in the industry if & when the customer will not be home for the service call. Thank you for your business and we appreciate your feedback. If you have any further concerns, please don't hesitate to reach out to us at (701) 223-2338. Bismarck Heating & Air Conditioning Team
The total install of our new furnace last fall as a total experience I would classify as average. The big item that I think was missed was not being sure the ventilation for the new furnace was functioning correctly. Because the vent was not checked we almost had a very serious problem and/accident! I would think a complete install of a new furnace costing almost ten thousand dollars would include being sure the ventilation system was functioning at 100 percent! I had to hire someone to clean the vent!
Business response:
Your system was in fact running 100% when our installers left. What you experienced days later was no different than what everyone else in North Dakota experienced... A blizzard and sub zero weather which brought with it the problem of plugged exhaust and intakes on furnaces all over the state. The subzero weather created ice dams in gutters... Frozen sewer exhaust on roofs AND frozen/frosted exhaust and intakes on furnaces and water heaters. I am confused as to how you feel your plugged exhaust was from anything we did or d... read more
Frequently asked questions about Bismarck Heating & Air Conditioning
How is Bismarck Heating & Air Conditioning rated?
Bismarck Heating & Air Conditioning has a 4.9 star rating with 1,876 reviews.
When is Bismarck Heating & Air Conditioning open?
Bismarck Heating & Air Conditioning is open now. It is open 24/7.