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Bismarck Heating & Air Conditioning
- Heating & Air Conditioning/HVAC
- Bismarck, ND
About this business
Location details
913 S 18th St, Bismarck, ND, 58504, United States
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Great company always friendly and professional. Technician know there products and how to service them.
Business response:
Greetings Fred&Marie, Thank you for taking the time to share your positive experience with our team at Bismarck Heating & Air Conditioning. We pride ourselves on providing exceptional service and it's great to hear that our technician exceeded your expectations. We appreciate your business and hope to continue providing you with excellent service in the future. Warm regards, Bismarck Heating & Air Conditioning (701) 223-2338
The guys that did the work did very nice job. Their work was really neat and they cleaned everything after they were done by sweeping and cleaning their work area.
Business response:
Greetings Duane, Thank you for taking the time to leave us a review and for giving us a perfect rating! We are happy to hear that our team did a fantastic job in completing the work for you and that you appreciate their attention to detail. We strive to provide our customers with the best service possible, and we are glad that we were able to meet your expectations. If you need any assistance in the future, please do not hesitate to reach out to us at (701) 223-2338. Thank you for choosing Bismarck Heating & Air Conditionin... read more
Great service.
Business response:
Hi, Denise. Thanks for taking the time to share your positive experience. We truly appreciate it!
The men who replaced my hot water heater were very professional and prompted. They were in and out if here in an hour. Very nice men and we are so appreciative tgat we now have hot water! Thankyou for an amazing job!
Business response:
Thank you for your positive feedback, Duwayne! We're glad to hear that our team provided prompt and professional service in replacing your water heater. We appreciate your kind words and are delighted to have been able to help restore your hot water. If you ever need any further assistance, please don't hesitate to reach out to us at (701) 223-2338.
Answer phone, 24/7… that in itself, earns them a five star review
Business response:
Hi, Thanks for taking the time to share your positive experience. We truly appreciate it!
Everyone was really good to work with, the service was what I needed and they were on time. The only negative I have is an office worker called asking for my credit card before the service was performed. This was the first I heard of this so it threw my off a bit. Please don not call people asking for their credit card information if you don’t have a predetermined cost AND not talking about how you bill customers with the customer. I nearly hung up figuring it was a scam and probably wouldn’t have answered any additional ... read more
Business response:
We apologize for any confusion caused by our office worker's request for your credit card information. We understand how this could have been alarming. However, this is a standard practice in the industry if & when the customer will not be home for the service call. Thank you for your business and we appreciate your feedback. If you have any further concerns, please don't hesitate to reach out to us at (701) 223-2338. Bismarck Heating & Air Conditioning Team
The total install of our new furnace last fall as a total experience I would classify as average. The big item that I think was missed was not being sure the ventilation for the new furnace was functioning correctly. Because the vent was not checked we almost had a very serious problem and/accident! I would think a complete install of a new furnace costing almost ten thousand dollars would include being sure the ventilation system was functioning at 100 percent! I had to hire someone to clean the vent!
Business response:
Your system was in fact running 100% when our installers left. What you experienced days later was no different than what everyone else in North Dakota experienced... A blizzard and sub zero weather which brought with it the problem of plugged exhaust and intakes on furnaces all over the state. The subzero weather created ice dams in gutters... Frozen sewer exhaust on roofs AND frozen/frosted exhaust and intakes on furnaces and water heaters. I am confused as to how you feel your plugged exhaust was from anything we did or d... read more
Frequently asked questions about Bismarck Heating & Air Conditioning
How is Bismarck Heating & Air Conditioning rated?
Bismarck Heating & Air Conditioning has a 4.9 star rating with 1,652 reviews.
When is Bismarck Heating & Air Conditioning open?
Bismarck Heating & Air Conditioning is open now. It is open 24/7.