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3500 W Olive Ave, Suite 300, Burbank, CA, 91505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Honestly, if they werent already the provider that my self-directed IRA ******* uses, I wouldnt use them. Their customer service is less than helpful nor courteous-from the receptionist to the advisors. So frustrating when you have a simple question that could take moments to answer and give the direction needed and they take all day to respond, only after a second call was placed announcing my frustration and disappointment. Thumbs down! Hi ****,Thank you for allowing us the opportunity to address your concerns by phone. We... read more
The last conversation I had with Fidelity was with an asset manager, I asked what he thought of the rampant growing inflation in America and his opinion of the quantitative easing being done by the fed. His response: "what? I haven't heard any of that". Both my wife and I switched away from these out of touch antiquated institutions and put our retirement in BitIRA and Birch Gold. Their team is dedicated, the employees from top to bottom have their finger on the pulse of the economic situation in America and their support is... read more
Business response:
Hi Mark, It means the world to us that you felt supported by our team! We hope to continue to make you feel that way and to always provide you with a 5-star experience. It's great to have you a part of our family and we encourage you to reach out if you ever need anything.
BitIRA has a 4.7 star rating with 97 reviews.
BitIRA is closed now. It will open at 8:00 a.m.