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Blue Connect Smart Pool Water Analyzer
About this business
The app does not connect to the device. The service department does not answer phone calls and the chat function just tells me to check the manual. Device beeps but will not connect via Bluetooth to any device
Blue Connect Plus, Worked well for first nine months then stopped taking automatic measurements, permanently says "Network connectivity down" same message for 10 months, unit exchanged but same message.
Business response:
Hello, we apologize for the inconvenience. I suggest you to contact us via our chatbot on our website blueriiot.com or directly from the app thanks to the "Support" button so we can find a solution together. Kind regards.
Cant load measurments anymore. Keeps saying 'error loading data' but I got a reading the morning???
Business response:
Hello, we are aware of this bug and it will be solved soon. Thank you for your understanding.
I don't receive any notifications. Even if set to every measurement.
Business response:
Hello, please contact us through our chatbot on our website or directly from the app to solve your issue. Kind regards.
DONT BUY ONE OF THESE AS THERE IS NO AFTER MARKET SERVICE WHATSOEVER. YOU WILL BE LOSING YOUR MI EY AFTER A YEAR OR SO. This product worked really well for about 12 months. Then it simply stopped talking to the app. I think this occurred d after an app upgrade. I have had no help whatsoever from my Full Review
Business response:
Hello, we have an efficient after-sales service which answers you within 24 hours. Have you tried contacting us through our support? Support can be found on our website blueriiot.com at the bottom of the page in the footer, just click on Help. I advise you to contact us and we will find a solution together.
DONT BUY ONE OF THESE AS THERE IS NO AFTER MARKET SERVICE WHATSOEVER. YOU WILL BE LOSING YOUR MI EY AFTER A YEAR OR SO. This product worked really well for about 12 months. Then it simply stopped talking to the app. I think this occurred d after an app upgrade. I have had no help whatsoever from my reseller and the company has not returned any of my emails. It has now been 4 months and after paying a good amount of money for the blue connect it is completely useless.
Business response:
Hello, we have an efficient after-sales service which answers you within 24 hours. Have you tried contacting us through our support? Support can be found on our website blueriiot.com at the bottom of the page in the footer, just click on Help. I advise you to contact us and we will find a solution together.
Great tool for monitoring my spa. However, at some time the app began demanding location to be turned on to ask for a measure, something I normally have turned off, and it seems like I cannot choose another way to manually take a measurement and this irritates me immensly. Pls allow for a measurement over wifi or bluetooth.
Business response:
Dear Oli, Thank you for your feedback. The location is automatically asked by your Androïd phone while scanning Bluetooth devices (https://developer.android.com/guide/topics/connectivity/bluetooth). We do not collect this information. We take into account your comment in order to try avoiding location usage in the future. Best,
I just wish I could input more than 3 filter schedules and define the chemical base amounts to get correct numbers in the pool care hints.
So far, so good. Great product for monitoring the pool, only manages to connect to Sigfox once every couple of days though, so I'll be having to invest in the Blue Extender to make the most out of the subscription (as I work away). Would be good if the app had a tablet option, so it could be used with mounted smart home controllers/tablets (without having to turn your head sideways :-))
Frequently asked questions about Blue Connect Smart Pool Water Analyzer
How is Blue Connect Smart Pool Water Analyzer rated?
Blue Connect Smart Pool Water Analyzer has a 3.6 star rating with 74 reviews.
When is Blue Connect Smart Pool Water Analyzer open?
Blue Connect Smart Pool Water Analyzer is closed now. It will open on Monday at 9:00 a.m.