Blue Connect Smart Pool Water Analyzer

3.6

Pool Cleaners

About this business

Home Services Pool Cleaners

3.674 reviews

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David Grieve

6 years ago

Total waste of money This is advertised to work in all pools, but those with a salt chrolinator return sensor errors unless you pay more for a gold sensor. The Sigfox connection does not work, but you can pay more to get a Wi-Fi extender. I hope I can get a refund. As an update, Astral replaced my Blue Connect with a Blue Connect Plus, so the probe is working now. Unfortunately the Sigfox connection is very flakey.

Business response:

Dear David, Please contact us trough the application (parameters -> assistance) or by visiting our website so that we can work on solving your issues. Best regards, Riiot Labs

Bobby Todorovski

6 years ago

Bluetooth stopped working after 2 and a half weeks and Sigfox connection never worked reliably. No way to get support. Paid for the Plus subscription and received 1 measurement every 2 days at best during the time it worked, even though my area appears to have coverage on the Sigfox website. Update: Fluidra replaced the faulty unit - no issues since then.

Business response:

Hi Bobby, Did you resolved your issues ? Our assistance (in-app & online) is at your disposal to help you. UPDATE : thanks for your reply and update ! Enjoy Blue Connect Best, Riiot Labs

Steve

6 years ago

after having a lot of issues with incorrect measures and strange errors when attempting to calibrate the device. Astral pools is now sending a new device. so hopefully I will be trouble free from now. it's a great product when it's calibrated correctly.

Business response:

Hello Steve, We are not aware of any open issues related to your application or your Blue Connect in our system. We stay at your disposal the fix the issue, if still present. Our support team is available to help. Riiot Labs