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Bluebird Care Burnley & Pendle
- Home Health Care
- Nelson
About this business
Location details
Suite 10, Bridgewater House, 8 Surrey Rd, Nelson, BB9 7TZ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Both my father in law and mother in law have been clients of Bluebird Care (Burnley and Pendle) for the past 3 years and continue to extensively use their services on a daily basis. My wife and her siblings are very close to their parents and would not accept anything less than gold standard care for their Mum and Dad. The fact that they have found a care agency who not only meets but excels their high expectations is astonishing. As a family we are in their debt. Thank you Bluebird Care.
Business response:
It brings us immense joy to learn that your parents are receiving exceptional care from Bluebird Care Burnley & Pendle. We are truly delighted to hear about your positive experience. Thank you sincerely for taking the time to share your feedback with us; it means the world to our team.
Bluebird Care have been amazing in supporting my mother. The careers are kind, very professional and always willing to go above and beyond. They always take their time to ensure she is comfortable and treated with dignity and respect. I highly recommend their services.
Bluebird Care have been absolutely wonderful in caring for my grandad/ From the very beginning, the carers have been kind, patient and respectful, and always treated him with dignity and compassion. They take the time to really understand his needs and make him feel comfortable, safe and valued in his own home.
As a family, we have great peace of mind knowing my grams is in such capable and reliable hands. We are extremely grateful for the high standard of care and support they provide and would highly recommend Bluebird Care to anyone looking for excellent homecare.
Business response:
Thank you so much for your kind and thoughtful words. We're truly honoured that you've trusted us with your grams' care, and it means a great deal to know that our team has given your family peace of mind. Providing reliable, compassionate, and high quality care is always our priority, and feedback like this reminds us why we do what we do. Thank you again for your review.
Bluebird care has given me peace of mind, I am now able to go to work knowing my mum is cared for, the carers have been very supportive & have provided my mum with exceptional care since they started. My mum has build a good relationship with the carers who alway go the extra mile. As a care agency the communication is always on point & I am always informed.
Business response:
Thank you so much for taking the time to share such a thoughtful review. We are delighted to hear that our support has given you peace of mind and that you feel confident going to work knowing your mum is well cared for.
Bluebird Care Burnley have provided an exceptional service from start to finish to my Aunty. We initially started at a few hours a week but now a permanent customer. Communication has been clear and reassuring throughout, and every aspect of the care has been delivered with the highest level of professionalism and compassion. Manager is absolutely excellent. Office team privided clear structure and were kind, attentive, and genuinely passionate about supporting us. They go above and beyond to ensure comfort, dignity, and pea... read more
Business response:
Thank you so much for taking the time to share such a thoughtful review. It means a great deal to our whole team. We are delighted to hear that your Aunty has felt supported, respected, and cared for throughout her journey with us. From the very beginning, our aim has been to provide clear communication, consistency, and a genuinely person-centred approach, so knowing this has made a positive difference to you and your family is incredibly rewarding.
I receive excellent care for my mother who needs a few visits a day due to being diagnosed with Parkinson's and needs help with washing and medication, all carers are lovely and attentive, they all go above and beyond, the management are exceptional and cannot fault them at all, I'm so grateful to have found a company who cares
Business response:
We genuinely admire your kind words and are grateful for the trust you have placed in us. Thank you for sharing your experience.
I've been incredibly impressed with the standard of care provided. The team consistently goes above and beyond to ensure dignity, safety, and genuine compassion in every interaction. Communication has been outstanding - staff keep me fully informed, respond quickly to any queries, and always act with professionalism and kindness. The carers are reliable, respectful, and clearly well-trained. They take time to understand individual needs, adapt their approach when required, and build real trust and rapport. It's clear they ge... read more
Business response:
Thank you so much for your thoughtful feedback. We're delighted to hear how positively you've experienced the care and communication from the team. Providing dignified, person-centred support is at the heart of what we do, and it means a great deal to know this is reflected in your experience. We truly value the collaborative approach we share with professionals on complex case-management packages, and your recognition of the team's efforts is deeply appreciated. Thank you for the trust you place in our service.
I find the carers who look after my husband & I are very courteous and always greet us with a smile. They are most helpful and eager to please. They are willing to do anything in order to help us.
Business response:
Thank you so much for your kind words. It's wonderful to hear that you feel supported and greeted with warmth by the team. We're delighted that the carers' helpfulness and positive attitude are making a difference to you both. Your feedback means a great deal to us, and we truly appreciate the trust you place in our service.
Frequently asked questions about Bluebird Care Burnley & Pendle
How is Bluebird Care Burnley & Pendle rated?
Bluebird Care Burnley & Pendle has a 5 star rating with 76 reviews.
When is Bluebird Care Burnley & Pendle open?
Bluebird Care Burnley & Pendle is closed now. It will open at 8:30 a.m.