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Bluebird Care Burnley & Pendle
- Home Health Care
- Nelson
About this business
Location details
Suite 10, Bridgewater House, 8 Surrey Rd, Nelson, BB9 7TZ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We contacted Nadya the manager at bluebird care Burnley before Christmas as my mum was struggling with confusion and we suspected her MCI had developed into dementia. We had also just stopped her from driving and this meant she was unable to keep up her life as she is very active. We decided to get carers in for three mornings a week to help my mum with transport, shopping and digital communication, which she was finding impossibly. What is so brilliant about Bluebird care for me is that Nadya takes every individual in their... read more
Business response:
Thank you for sharing your experience with Bluebird Care Burnley & Pendle. We are pleased to hear that Nadya and the team provided professional and empathetic care for your mum. We look forward to being on hand if you ever need us in the future
Our dad lives a couple of hours away from us and on his own in his own home. It was important to us that he remained at home and retained as much independence as possible. Dad sadly now has reached a point where he needs a bit of help with meds and so on due to dementia symptoms & depression / anxiety. We found Bluebird this year and signed up with them after shortlisting a few providers. What a relief! He is so much brighter with the care support. We know he's not messing up his meds. We know he has company for 90 mins a da... read more
Business response:
We genuinely admire the positive impact our care support has had on your dad and the family as a whole, the whole communication between all has been amazing. Thank you for sharing your experience with us.
Both my father in law and mother in law have been clients of Bluebird Care (Burnley and Pendle) for the past 3 years and continue to extensively use their services on a daily basis. My wife and her siblings are very close to their parents and would not accept anything less than gold standard care for their Mum and Dad. The fact that they have found a care agency who not only meets but excels their high expectations is astonishing. As a family we are in their debt. Thank you Bluebird Care.
Business response:
It brings us immense joy to learn that your parents are receiving exceptional care from Bluebird Care Burnley & Pendle. We are truly delighted to hear about your positive experience. Thank you sincerely for taking the time to share your feedback with us; it means the world to our team.
Bluebird Care have been amazing in supporting my mother. The careers are kind, very professional and always willing to go above and beyond. They always take their time to ensure she is comfortable and treated with dignity and respect. I highly recommend their services.
Bluebird Care have been absolutely wonderful in caring for my grandad/ From the very beginning, the carers have been kind, patient and respectful, and always treated him with dignity and compassion. They take the time to really understand his needs and make him feel comfortable, safe and valued in his own home.
As a family, we have great peace of mind knowing my grams is in such capable and reliable hands. We are extremely grateful for the high standard of care and support they provide and would highly recommend Bluebird Care to anyone looking for excellent homecare.
Business response:
Thank you so much for your kind and thoughtful words. We're truly honoured that you've trusted us with your grams' care, and it means a great deal to know that our team has given your family peace of mind. Providing reliable, compassionate, and high quality care is always our priority, and feedback like this reminds us why we do what we do. Thank you again for your review.
Bluebird care has given me peace of mind, I am now able to go to work knowing my mum is cared for, the carers have been very supportive & have provided my mum with exceptional care since they started. My mum has build a good relationship with the carers who alway go the extra mile. As a care agency the communication is always on point & I am always informed.
Business response:
Thank you so much for taking the time to share such a thoughtful review. We are delighted to hear that our support has given you peace of mind and that you feel confident going to work knowing your mum is well cared for.
Bluebird Care Burnley have provided an exceptional service from start to finish to my Aunty. We initially started at a few hours a week but now a permanent customer. Communication has been clear and reassuring throughout, and every aspect of the care has been delivered with the highest level of professionalism and compassion. Manager is absolutely excellent. Office team privided clear structure and were kind, attentive, and genuinely passionate about supporting us. They go above and beyond to ensure comfort, dignity, and pea... read more
Business response:
Thank you so much for taking the time to share such a thoughtful review. It means a great deal to our whole team. We are delighted to hear that your Aunty has felt supported, respected, and cared for throughout her journey with us. From the very beginning, our aim has been to provide clear communication, consistency, and a genuinely person-centred approach, so knowing this has made a positive difference to you and your family is incredibly rewarding.
I receive excellent care for my mother who needs a few visits a day due to being diagnosed with Parkinson's and needs help with washing and medication, all carers are lovely and attentive, they all go above and beyond, the management are exceptional and cannot fault them at all, I'm so grateful to have found a company who cares
Business response:
We genuinely admire your kind words and are grateful for the trust you have placed in us. Thank you for sharing your experience.
Frequently asked questions about Bluebird Care Burnley & Pendle
How is Bluebird Care Burnley & Pendle rated?
Bluebird Care Burnley & Pendle has a 5 star rating with 78 reviews.
When is Bluebird Care Burnley & Pendle open?
Bluebird Care Burnley & Pendle is closed now. It will open on Monday at 8:30 a.m.