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Bluebird Care Burnley & Pendle
- Home Health Care
- Nelson
About this business
Location details
Suite 10, Bridgewater House, 8 Surrey Rd, Nelson, BB9 7TZ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bluebird care has given me peace of mind, I am now able to go to work knowing my mum is cared for, the carers have been very supportive & have provided my mum with exceptional care since they started. My mum has build a good relationship with the carers who alway go the extra mile. As a care agency the communication is always on point & I am always informed.
Business response:
Thank you so much for taking the time to share such a thoughtful review. We are delighted to hear that our support has given you peace of mind and that you feel confident going to work knowing your mum is well cared for.
Bluebird Care Burnley have provided an exceptional service from start to finish to my Aunty. We initially started at a few hours a week but now a permanent customer. Communication has been clear and reassuring throughout, and every aspect of the care has been delivered with the highest level of professionalism and compassion. Manager is absolutely excellent. Office team privided clear structure and were kind, attentive, and genuinely passionate about supporting us. They go above and beyond to ensure comfort, dignity, and pea... read more
Business response:
Thank you so much for taking the time to share such a thoughtful review. It means a great deal to our whole team. We are delighted to hear that your Aunty has felt supported, respected, and cared for throughout her journey with us. From the very beginning, our aim has been to provide clear communication, consistency, and a genuinely person-centred approach, so knowing this has made a positive difference to you and your family is incredibly rewarding.
I receive excellent care for my mother who needs a few visits a day due to being diagnosed with Parkinson's and needs help with washing and medication, all carers are lovely and attentive, they all go above and beyond, the management are exceptional and cannot fault them at all, I'm so grateful to have found a company who cares
Business response:
We genuinely admire your kind words and are grateful for the trust you have placed in us. Thank you for sharing your experience.
I've been incredibly impressed with the standard of care provided. The team consistently goes above and beyond to ensure dignity, safety, and genuine compassion in every interaction. Communication has been outstanding - staff keep me fully informed, respond quickly to any queries, and always act with professionalism and kindness. The carers are reliable, respectful, and clearly well-trained. They take time to understand individual needs, adapt their approach when required, and build real trust and rapport. It's clear they ge... read more
Business response:
Thank you so much for your thoughtful feedback. We're delighted to hear how positively you've experienced the care and communication from the team. Providing dignified, person-centred support is at the heart of what we do, and it means a great deal to know this is reflected in your experience. We truly value the collaborative approach we share with professionals on complex case-management packages, and your recognition of the team's efforts is deeply appreciated. Thank you for the trust you place in our service.
I find the carers who look after my husband & I are very courteous and always greet us with a smile. They are most helpful and eager to please. They are willing to do anything in order to help us.
Business response:
Thank you so much for your kind words. It's wonderful to hear that you feel supported and greeted with warmth by the team. We're delighted that the carers' helpfulness and positive attitude are making a difference to you both. Your feedback means a great deal to us, and we truly appreciate the trust you place in our service.
I booked live in care to help me when my wife returned home to die of heart failure. It proved an excellent decision. The company were helpful and sensitive and the person they sent was an absolute star. I could not have coped in those last days without her brilliant support and she made my wife feel well loved and well cared for
Business response:
Thank you for sharing such heartfelt words. We are truly honoured to have been able to support you and your wife during such a difficult time. It means a great deal to know that our carer's presence brought comfort and dignity in those final days. We will ensure your appreciation is passed on to the team member involved. Your trust in us is deeply valued, and we are grateful to have been able to provide the care and reassurance you needed.
The care team took time to assess our elderly mothers needs and more than full filled her expectations and ours. They treated her with care and compassion taking time to get to know her and not only give her practical care but much appreciated social care as well. Any concerns were reported to family and addressed promptly. For the few months she was cared for she and family found it a positive experience and our thanks go to all.
Business response:
Thank you for such lovely words, it was an honour to look after your mother, thank you once again for putting your trust in us
We were very pleased with the care provided for my elderly mother. The care providers were friendly, kind and helpful. My mother was happy with her care. They visited twice a day at lunch and teatime and came at regular times each day. They also helped with the housework.
Business response:
Thank you for such lovely words, it was an honour to care for your mother, thank you for placing your trust in us
I know I speak on behalf of all my family, when I say that we are extremely satisfied with the care that Bluebird provide for our parents. It is a caring, compassionate company who have high standards for themselves and provide excellent care for their clients. Managers and staff go above and beyond to ensure that our parents are treated with dignity and kindness. We feel so blessed to have found such a trustworthy, attentive and reliable company.
Frequently asked questions about Bluebird Care Burnley & Pendle
How is Bluebird Care Burnley & Pendle rated?
Bluebird Care Burnley & Pendle has a 5 star rating with 81 reviews.
When is Bluebird Care Burnley & Pendle open?
Bluebird Care Burnley & Pendle is closed now. It will open on Monday at 8:30 a.m.