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Bluebird Care Burnley & Pendle
- Home Health Care
- Nelson
About this business
Location details
Suite 10, Bridgewater House, 8 Surrey Rd, Nelson, BB9 7TZ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've been incredibly impressed with the standard of care provided. The team consistently goes above and beyond to ensure dignity, safety, and genuine compassion in every interaction. Communication has been outstanding - staff keep me fully informed, respond quickly to any queries, and always act with professionalism and kindness. The carers are reliable, respectful, and clearly well-trained. They take time to understand individual needs, adapt their approach when required, and build real trust and rapport. It's clear they ge... read more
Business response:
Thank you so much for your thoughtful feedback. We're delighted to hear how positively you've experienced the care and communication from the team. Providing dignified, person-centred support is at the heart of what we do, and it means a great deal to know this is reflected in your experience. We truly value the collaborative approach we share with professionals on complex case-management packages, and your recognition of the team's efforts is deeply appreciated. Thank you for the trust you place in our service.
I find the carers who look after my husband & I are very courteous and always greet us with a smile. They are most helpful and eager to please. They are willing to do anything in order to help us.
Business response:
Thank you so much for your kind words. It's wonderful to hear that you feel supported and greeted with warmth by the team. We're delighted that the carers' helpfulness and positive attitude are making a difference to you both. Your feedback means a great deal to us, and we truly appreciate the trust you place in our service.
I booked live in care to help me when my wife returned home to die of heart failure. It proved an excellent decision. The company were helpful and sensitive and the person they sent was an absolute star. I could not have coped in those last days without her brilliant support and she made my wife feel well loved and well cared for
Business response:
Thank you for sharing such heartfelt words. We are truly honoured to have been able to support you and your wife during such a difficult time. It means a great deal to know that our carer's presence brought comfort and dignity in those final days. We will ensure your appreciation is passed on to the team member involved. Your trust in us is deeply valued, and we are grateful to have been able to provide the care and reassurance you needed.
The care team took time to assess our elderly mothers needs and more than full filled her expectations and ours. They treated her with care and compassion taking time to get to know her and not only give her practical care but much appreciated social care as well. Any concerns were reported to family and addressed promptly. For the few months she was cared for she and family found it a positive experience and our thanks go to all.
Business response:
Thank you for such lovely words, it was an honour to look after your mother, thank you once again for putting your trust in us
We were very pleased with the care provided for my elderly mother. The care providers were friendly, kind and helpful. My mother was happy with her care. They visited twice a day at lunch and teatime and came at regular times each day. They also helped with the housework.
Business response:
Thank you for such lovely words, it was an honour to care for your mother, thank you for placing your trust in us
I know I speak on behalf of all my family, when I say that we are extremely satisfied with the care that Bluebird provide for our parents. It is a caring, compassionate company who have high standards for themselves and provide excellent care for their clients. Managers and staff go above and beyond to ensure that our parents are treated with dignity and kindness. We feel so blessed to have found such a trustworthy, attentive and reliable company.
Bluebird was recommended to me when my mother needed to return home after a short stay in a care home. Spaces were scarce and we had to wait a few weeks, but throughout this period, the management at Bluebird remained in regular contact with me. The care provided by the 'girls' is impressive, and nothing seems too much trouble. They have always been supportive and provide knowledgeable suggestions for care advice. The carers provide support for virtually everything, and if they can't, they know which professional service we ... read more
Business response:
Hi Andy, Thank you so much for your lovely review! Your kind words truly empower us to continue delivery high standard care and inspire us to keep doing our best.Best wishes,Nadya
A great team of people who visit my mum and dad. Very friendly, caring and always willing to take on various tasks during their allocated time. Mum and Dad have both built very good relationships with the staff that visit them and are very happy with the support they receive. The manager and the Bluebird team are very professional and caring, and I would recommend their services.
Business response:
Hi,Thank you for your wonderful review! Your thoughtful words mean so much to us and motivate us to keep striving for excellence.Best wishes,Nadya
I cannot express in words adequately on how Bluebird Care has changed the quality of life for my Mother. Prior to arranging a care package with Bluebird my Mothers quality of life was declining rapidly and she seemed to be on a severe downward trend mentally and was losing weight. Thankfully, with significant help from the Bluebird team,, my mothers health and quality of life really has improved. The whole family trust and appreciate the Bluebird team from the manager through to all carers they carefully provide. They are re... read more
Business response:
Hi Dean, Thank you for such a lovely review, we are honoured you placed your trust in us to deliver an exceptional service, it has been amazing to witness your mothers incline in her health and well being.
Frequently asked questions about Bluebird Care Burnley & Pendle
How is Bluebird Care Burnley & Pendle rated?
Bluebird Care Burnley & Pendle has a 5 star rating with 78 reviews.
When is Bluebird Care Burnley & Pendle open?
Bluebird Care Burnley & Pendle is closed now. It will open on Monday at 8:30 a.m.