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Suite 10, Bridgewater House, 8 Surrey Rd, Nelson, BB9 7TZ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had a lovely experience with Bluebird Home Care. The staff are lovely and very helpful, my nana receives great care, compassion and has built a great relationship with the carers. They have offered great help and advice which has made things easier for us.
Business response:
Hi, thank you for your lovely words, it is a pleasure providing care to your nana and also supporting the family. Best wishes
I cannot recommend Bluebird highly enough. Right from the start, the service was exceptional, professional and caring, beginning with a thorough discussion about my father’s needs, his history, preferences and personality. They took the time to really get to know him, which meant he felt comfortable with the team very quickly when he returned home from hospital. Having used a number of care companies before, I can confidently say that none compare to Bluebird in their support for my father. I was kept informed about his heal... read more
Business response:
Good afternoon, Thank you ever so much for the lovely review, and most importantly thank you for trusting us to look after your father. We are pleased that we were able to take pressure off you and support you as well as care for your loved one. Best wishes.
I can't recommend Bluebird Care highly enough. As power of attorney for my neighbour, it was my responsibility to get her the best care possible to keep her in her home where she felt safe and happy. Her worsening dementia began to make even basic day-to-day tasks more difficult. I contacted Bluebird and explained the situation and what, specifically, we required. They visited us and did an assessment the same day. I loved their holistic approach. Not just providing practical care but really getting to know my neighbour and ... read more
Business response:
Thank you for such lovely words, it means a lot, it was a pleasure to look after such an amazing person. I hope you are keeping well. Best wishes.
I am delighted with the care provided by Bluebird. Choosing care for my mum was really daunting but the minute I spoke to the team manager my mind was put at ease. Bluebird offer a really individualised service, and every effort has been made to get to know my mum. It has always been the same team of staff and my mum is getting to know them now. Communication with myself has been excellent, I am always kept in the loop. As a healthcare worker myself I know how important the social aspect is, and I am so impressed that making... read more
Business response:
Thank you for such lovely words, it's a pleasure to look after your mother. Kindest regards, Nadya
The manager and the Bluebird team have provided the reassurance, care and practical support we required at a stressful time for the family. We can’t fault the professionalism, kindness and care that they have shown our dad during this time. It has been a huge relief for our mum who herself has been unwell. The team have gone above and beyond. There will always be a certain amount of apprehension when inviting someone new into your home to assist but that anxiety has dissolved with Bluebird Care.
Business response:
Thank you for your lovely review of our service. We are so pleased that you are happy with the service we have provided.
A month ago I had never heard of Bluebird Care, but in that short time, I have come to know them as friends as well as carers. They all seem to have a natural ability to understand, encourage and help you. They come on time and will do any task that you ask them. This is a first-class service and one which I would recommend to anyone.
Business response:
A genuine thank you from the bottom of our hearts for such lovely comments. It is our pleasure to be able to offer the support you need to remain at home and our utmost pleasure to be a part of your life and ours. I will be sure to pass on your review to all the staff!
Absolutely wonderful care - the same team (one of three) arrive punctually every morning with a cheerful smile. They are certainly helping with my recovery.
Business response:
Thank you for your lovely review, it is a pleasure caring for you and seeing how confident and independent you have become.
After being fit and healthy all our lives, we suddenly found ourselves in need of help after being in hospital. Our daughter, who lives in London, was obviously concerned and contacted Bluebird. We were taken under the nurse's wing from thereon. They are now considered friends and extended family. In fact, our nurse was the first person I called when I felt very unwell and ended up in hospital urgent care.
Business response:
Thank you very much for your review. We value these comments, which help us achieve our aim of providing the highest home care possible.
My siblings and I are highly delighted with the care that Bluebird Care in Pendle provide for our parents. The staff at Bluebird are reliable, punctual, genuinely caring, and provide an excellent standard of care to both parents, especially our Dad who has a number of complex health needs. They are polite and respectful at all times and completely trust worthy. They are incredibly hard working and go beyond the call of duty to ensure our parents are kept safe and well. We are extremely grateful to them, not only for caring f... read more
Business response:
Good afternoon, Thank you for such a lovely review it means a lot to us knowing how you feel and that your loved ones are receiving quality care. Best wishes, Nadya
Bluebird Care Burnley & Pendle has a 5 star rating with 81 reviews.
Bluebird Care Burnley & Pendle is closed now. It will open on Monday at 8:30 a.m.