Bluebird Care Colchester & Tendring

4.7

Home Health Care
Colchester

About this business

Healthcare Home Health Care

Location details

4, Landswood park, Broomfield Road, Elmstead, Colchester, CO7 7FD, United Kingdom

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.773 reviews

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P F

a year ago

Bluebird Agency have provided very good care for my husband who has MND. The carers adhere to all his personal care and also converse with him in a professional and friendly way. The office staff are always helpful with any questions I have and the new RGN clinical lead is also professional, very helpful and very informative. A good sense of humour is also helpful in our situation.

Business response:

Thank you for taking the time to write a review. I am glad you found our new Nurse helpful and informative. She has lots experience which she is putting to good use supporting our customers. I am so glad we have also managed to inject some humour into our visits. Care can be difficult and stressful so humour can be a great tonic.

Maxine T

a year ago

My sister has been under the care of Bluebird for 2 years now and I cannot express how much of a positive impact this care company and their staff have had on her whilst she has been going through some very difficult times. The staff are all so kind, compassionate and genuinely caring and liase very well with our family. Cannot fault them at all. Thankyou to all the staff at Bluebird for your constant care and commitment. We as a family are extremely grateful for all the time and dedication put towards my sisters care. 100% ... read more

Business response:

Thank you so much for taking the time to leave such a lovely review especially as its a 5* one. I am so pleased we have had such a positive impact supporting your sister.

Lesley N

a year ago

I have used the above Care Provider for 9 months and would like to praise their professionalism, flexibility, understanding, kindness, friendliness, care and support. Their excellent service enabled our family member to remain for longer in their own home. Thank you so much.

Business response:

Thank you so much for taking the time to write a 5 star review. It is so nice for the staff to be recognised for all their hard work. I shall make sure they are made aware of your kind words.

Dionne P

a year ago

I'm very pleased with my care and highly recommend Bluebird Care. Love it that I regularly go swimming and feel so much better in myself. So, many thanks to the care supervisor and the operations manager for all your help and support.

Business response:

Thank you so much for taking the time to write a positive review. It is great that we can help support you to go swimming.

J L

a year ago

All the carers are excellent. When the times are changed, could the staff let us know? (Where possible). They do sometimes but by no means always. It really would be helpful if they could.

Business response:

Thank you for your very kind review, we note however that communication needs to be improved, your comments are really important to us and help us to improve the service we provide to you.

Sarah M

a year ago

Our experience with Bluebird goes back many years and the support and care we have received over that time has always been of a very high standard. Our situation recently changed quite suddenly and we needed a much higher level of care quite urgently. The support from Bluebird has been excellent as they worked quickly with us to find a solution for our new circumstances. They listened to our wishes and helped us problem solve, coming up with various solutions that we have been able to try in order to find what works best. As... read more

Business response:

Thank you so much for taking the time to review our service and for your very kind words.

C C

a year ago

Friendly and reliable team. Proactive and supportive of family and client. Trust all the staff I have met. Admin/management staff in contact regularly to check on the suitability of care package and discuss any issues.

Business response:

Thank you for taking the time to write a review. I was pleased to read that we were able to support your whole family and there was good communication from us. This is something we work hard on as a team. Thank you again.

P W

2 years ago

Carer who visits for my wife is always friendly, helpful and is very easy to get along with. It takes a long time for my wife to get used to someone else in the home to look after her when I am out, so it is good she has got someone that she can get along with.

Business response:

Thank you for taking the time to write a review. We are delighted that our staff member is getting on well with your wife.

Roslyn G

2 years ago

Bluebird staff provided exemplary night time care for my mother in her final weeks. As a family, we felt both supported and strengthened by the expertise and compassion they demonstrated and their willingness to adapt to our specific requirements and provide genuine person-centred care made all the difference to what was a very difficult and emotional time.

Business response:

Thank you so much for your very kind words and the positive impact our staff had on your mother and family during this difficult time. I shall make sure your kind words are passed on to our staff members.