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Bluebird Care Glasgow South
- Home Health Care
- Glasgow
About this business
Location details
2 Stewart Dr, Clarkston, Glasgow, G76 7EZ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 2:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bluebird has provided my Mum with essential care over the last 12 months. Despite the ongoing care crisis and pandemics, Bluebird has met our developing care needs. The carers and back-office team are all-stars.
Business response:
Thank you for taking the time to leave a review. We are dedicated to continuously improving our practice and your feedback is highly valued. We have shared your comment with everyone involved in mum's care and they are delighted with this recognition, so thanks again.
I have Power of Attorney for my friend and we have used Bluebird for some 6 years. Management has always been helpful but over the past year, when Management changed, the Manager who has dealt with me could not have been more helpful or understanding. At no time did she give the impression that we were asking unreasonable questions. My friend has now gone into full-time care and the Manager has been so very very helpful to me during the weeks when I've been looking for a suitable Care Home and the transition. She is a credit... read more
Business response:
Thank you very much for taking the time to leave us this 5-star review. Your views are very important to us and we pass all comments on to the team.
Bluebird has been caring for my husband since 2017. He was diagnosed with Alzheimer´s so he has been needing more and more support. Now he gets support four times a day from two carers each visit. They are so good and nice. Also, the office staff is very helpful and kind. I am so happy we are Bluebird customers. A big Thank you.
Business response:
Thank you very much for taking the time to leave us this 5-star review. Your views are very important to us and we pass all comments on to the team.
Although I posted a review here in Oct 21, I wanted to praise Bluebird again for the continuing excellent care given to mum. There have been very many issues to deal with regarding mum and they have dealt with them all so professionally. The Bluebird staff, whether in the office or caring, always aim to give great care, often in challenging circumstances. They always keep me informed if needed as I don't live nearby. The carers are wonderful ladies, and my mum speaks highly of them all. Also, I love the fact that I can log o... read more
Business response:
Thank you so much for taking the time to review our service again. We are proud as punch to maintain our high standards despite what is thrown at us. Your comments have been passed on to mum's care team.
Very professional service with great communication at all times. Easy to tailor the service to changing circumstances. Carers are very efficient, friendly and quickly built up a rapport with clients.
Business response:
Thank you so much for your kind words and review. These have been passed on to everyone involved in delivering the care and always gratefully received.
There are a number of points I would like to highlight regarding the excellent care from Bluebird. The Carers who visit have built up an excellent relationship with my friend (who I have power of attorney for). My friend looks forward to one of the carers in particular visiting. She spends time with her, helping her in many different ways, from clearing out piles of hoarded papers to helping my friend with recording her many memories. They seem to have built up a very positive relationship. I would say that both carers have ... read more
Business response:
Thank you so much for your kind review and words. It's really important to us that our customers have their views heard, and to get 5/5 in all aspects, is the reason why we love what we do.
Bluebird Care Glasgow South have been extremely helpful to accommodate all of my mother's needs. She is elderly and feels comfortable with her carers who she really likes. The carers are lovely and alert us to any additional needs for my mum. The office staff are also extremely approachable, flexible and helpful. They listen to the clients and try to ensure that all their requests are implemented.
Business response:
Thank you so much for taking the time to write this review and for speaking with our Supervisor afterwards. We are delighted you are so happy with our flexible service and appreciate filling these forms can sometimes be baffling. We look forward to continuing to care for your mother for many years to come.
Bluebird Care have been providing a service to my father since October 2020. We are extremely pleased with the service, all staff have provided a caring and compassionate service. My father is able to stay in his own home and keep his independence. He looks forward to seeing all of the staff that support him, they brighten up his day. Staff have gone above and beyond their remit, their kindness is heartwarming. It gives me peace of mind to know he is being well cared for. Thank you to all the staff, you do an amazing job.
Business response:
Thank you so much for these lovely words and we are pleased your father looks forward to the carers coming. We agree they all do an amazing job and it's made so much more worthwhile when they get excellent feedback such as yours. We will be sure to pass this on. Thanks again.
All then carers have been lovely! Having a particularly challenging time at the moment, and couldn't manage without help to do basic tasks such as eating, going to the toilet and bathing. Also, it's nice to have company.
Business response:
Thank you so much for taking the time to submit a review. This is really invaluable, and we always ensure it's passed on to the care team who do such a wonderful job. We are so pleased you are enjoying the company too.
Frequently asked questions about Bluebird Care Glasgow South
How is Bluebird Care Glasgow South rated?
Bluebird Care Glasgow South has a 4.9 star rating with 80 reviews.
When is Bluebird Care Glasgow South open?
Bluebird Care Glasgow South is closed now. It will open at 8:30 a.m.