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Bluebird Care Glasgow South
- Home Health Care
- Glasgow
About this business
Location details
2 Stewart Dr, Clarkston, Glasgow, G76 7EZ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 2:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bluebird has been an invaluable help over the last year during this covid period when I have been personally unable to travel to visit my parents as often as I would normally. It eases the worry knowing that they will be taken to all appointments that come up and visited in their home to make sure all is well. Communication is always easeful and carers friendly helpful and capable.
Business response:
We are so thrilled to receive your review of our service for your parents. This really means a lot to everyone in the Team here at Bluebird Care. Not missing vital appointments is one of the keys to successfully keeping people at home independently and knowing that you are at ease whilst unable to travel during lockdown pleases us greatly too. Thank you for taking the time to write this review. Your kind words will be passed on to all of the team involved.
Bluebird are very easy to communicate with. They listen carefully to concerns or requests and always strive to meet needs and match carers to clients. The carers are very pleasant, caring, discreet and only too happy to do anything asked of them. Our experience of dealing with Bluebird has been very positive. I have already recommended them to an elderly family friend and would not hesitate to do so again to anyone else. Thank you!
Business response:
Thank you so much for our 5-star review, Dorothy. This means a lot to us and helps others decide when choosing care for a loved one. We are so pleased to be able to support your mum to remain independent at home. Your recommendations are highly valued as word of mouth is better than any advert we may place. Thanks again.
Bluebird Care provided care for my 91-year-old mother after she moved into sheltered housing accommodation, a few days before Lockdown. The service was only to be provided for a twelve-week period for my mum before being changed over to East Renfrewshire. They were truly amazing and I cannot fault them in any way. My mum was obviously in a very strange environment, to begin with, and the carers were very reassuring to her. My mum felt respected, well cared for and always said ‘they’re all lovely lasses’. I have no hesitation... read more
Business response:
Thank you for your wonderful review on behalf of your mother. All the staff involved are thrilled that their efforts have been recognised and your mother enjoyed her visits. Comments like these, make our jobs so worthwhile.
This is a difficult time for everyone but especially difficult for the elderly and their carers. Given these circumstances, I am generally happy with the direct care provided to my dad. There have been some understandable staffing issues which is not ideal as dad was initially advised that he would have continuity of carers. This is the single biggest issue for him and I look forward to life returning to some normality such that this element of dad's care can be addressed. Anytime I have to ask a question of management or se... read more
Business response:
Thank you for taking the time to do this review on behalf of your father. I take on board your comments about continuity and would certainly hope that once we are back to a 'degree of normality, post Covid' that your Dad's service will settle down with the minimum amount of carers advised. We pride ourselves on delivering a 5* service and we can only apologise for falling short at this difficult and challenging time.
The carers I have coming in to get mum up in the morning and washed and ready for bed at night are very professional and also caring. They work around mums specific needs very well. They are friendly and get on well with mum and also the rest of my family. I couldn't fault them at all. The office also responds to any changes or questions I have promptly.
Business response:
Delighted that you are happy with the service, especially at this most difficult and challenging time. All the staff involved will be thrilled to know of your very kind review.
Our carer visits my Mum twice a week to provide general assistance around the house, companionship and shopping. She has visited Mum for several years and is always a ray of sunshine and enthusiasm. She liaises directly with us as appropriate and clearly cares for Mum and thinks what is best for her. Bluebird was recommended to us by our Social Worker and we are glad we found them. Thanks for everything you do, particularly in these challenging times.
Business response:
Thank you so much for your feedback which we value greatly. Delighted to hear Mum enjoys the visits and you get the updates you need via our carer. Will ensure your kind words are passed on to her.
Bluebird is friendly, caring, efficient and very helpful. Professional in every way. The office staff are always available to discuss my sister's situation and extremely supportive of her care.
Business response:
Thank you for the excellent review and comments Robert and we will, of course, pass these on to the relevant staff.
The staff and organisation at Bluebird was first-class. They are very attentive and informative, and their operatives are professional and really care for my mother.
Business response:
Thank you for your review. We at Bluebird Care Glasgow South are very proud of the care and support we provide to all our customers and we would love to hear from you to discuss how our service could be rated better. One of our team in Glasgow will be in touch next week.
Cannot recommend highly enough as Mum's two carers have been absolute lifesavers. We lost Dad this year and her carer was in attendance the day he passed away and was wonderful. Since then, both carers have been as much support as family and I don't know what we would have done without them. They manage to cheer Mum up and keep her safe. They offered the same amount of care and kindness to Dad also.
Business response:
Thank you for your very kind review of our ongoing service for your mother. Your words will mean so much when we pass it on to all the staff concerned.
Frequently asked questions about Bluebird Care Glasgow South
How is Bluebird Care Glasgow South rated?
Bluebird Care Glasgow South has a 4.9 star rating with 80 reviews.
When is Bluebird Care Glasgow South open?
Bluebird Care Glasgow South is closed now. It will open at 8:30 a.m.