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Bluebird Care Glasgow South
- Home Health Care
- Glasgow
About this business
Location details
2 Stewart Dr, Clarkston, Glasgow, G76 7EZ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 2:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Although I posted a review here in Oct 21, I wanted to praise Bluebird again for the continuing excellent care given to mum. There have been very many issues to deal with regarding mum and they have dealt with them all so professionally. The Bluebird staff, whether in the office or caring, always aim to give great care, often in challenging circumstances. They always keep me informed if needed as I don't live nearby. The carers are wonderful ladies, and my mum speaks highly of them all. Also, I love the fact that I can log o... read more
Business response:
Thank you so much for taking the time to review our service again. We are proud as punch to maintain our high standards despite what is thrown at us. Your comments have been passed on to mum's care team.
Very professional service with great communication at all times. Easy to tailor the service to changing circumstances. Carers are very efficient, friendly and quickly built up a rapport with clients.
Business response:
Thank you so much for your kind words and review. These have been passed on to everyone involved in delivering the care and always gratefully received.
There are a number of points I would like to highlight regarding the excellent care from Bluebird. The Carers who visit have built up an excellent relationship with my friend (who I have power of attorney for). My friend looks forward to one of the carers in particular visiting. She spends time with her, helping her in many different ways, from clearing out piles of hoarded papers to helping my friend with recording her many memories. They seem to have built up a very positive relationship. I would say that both carers have ... read more
Business response:
Thank you so much for your kind review and words. It's really important to us that our customers have their views heard, and to get 5/5 in all aspects, is the reason why we love what we do.
Bluebird Care Glasgow South have been extremely helpful to accommodate all of my mother's needs. She is elderly and feels comfortable with her carers who she really likes. The carers are lovely and alert us to any additional needs for my mum. The office staff are also extremely approachable, flexible and helpful. They listen to the clients and try to ensure that all their requests are implemented.
Business response:
Thank you so much for taking the time to write this review and for speaking with our Supervisor afterwards. We are delighted you are so happy with our flexible service and appreciate filling these forms can sometimes be baffling. We look forward to continuing to care for your mother for many years to come.
Bluebird Care have been providing a service to my father since October 2020. We are extremely pleased with the service, all staff have provided a caring and compassionate service. My father is able to stay in his own home and keep his independence. He looks forward to seeing all of the staff that support him, they brighten up his day. Staff have gone above and beyond their remit, their kindness is heartwarming. It gives me peace of mind to know he is being well cared for. Thank you to all the staff, you do an amazing job.
Business response:
Thank you so much for these lovely words and we are pleased your father looks forward to the carers coming. We agree they all do an amazing job and it's made so much more worthwhile when they get excellent feedback such as yours. We will be sure to pass this on. Thanks again.
All then carers have been lovely! Having a particularly challenging time at the moment, and couldn't manage without help to do basic tasks such as eating, going to the toilet and bathing. Also, it's nice to have company.
Business response:
Thank you so much for taking the time to submit a review. This is really invaluable, and we always ensure it's passed on to the care team who do such a wonderful job. We are so pleased you are enjoying the company too.
Bluebird has been an invaluable help over the last year during this covid period when I have been personally unable to travel to visit my parents as often as I would normally. It eases the worry knowing that they will be taken to all appointments that come up and visited in their home to make sure all is well. Communication is always easeful and carers friendly helpful and capable.
Business response:
We are so thrilled to receive your review of our service for your parents. This really means a lot to everyone in the Team here at Bluebird Care. Not missing vital appointments is one of the keys to successfully keeping people at home independently and knowing that you are at ease whilst unable to travel during lockdown pleases us greatly too. Thank you for taking the time to write this review. Your kind words will be passed on to all of the team involved.
Bluebird are very easy to communicate with. They listen carefully to concerns or requests and always strive to meet needs and match carers to clients. The carers are very pleasant, caring, discreet and only too happy to do anything asked of them. Our experience of dealing with Bluebird has been very positive. I have already recommended them to an elderly family friend and would not hesitate to do so again to anyone else. Thank you!
Business response:
Thank you so much for our 5-star review, Dorothy. This means a lot to us and helps others decide when choosing care for a loved one. We are so pleased to be able to support your mum to remain independent at home. Your recommendations are highly valued as word of mouth is better than any advert we may place. Thanks again.
Bluebird Care provided care for my 91-year-old mother after she moved into sheltered housing accommodation, a few days before Lockdown. The service was only to be provided for a twelve-week period for my mum before being changed over to East Renfrewshire. They were truly amazing and I cannot fault them in any way. My mum was obviously in a very strange environment, to begin with, and the carers were very reassuring to her. My mum felt respected, well cared for and always said ‘they’re all lovely lasses’. I have no hesitation... read more
Business response:
Thank you for your wonderful review on behalf of your mother. All the staff involved are thrilled that their efforts have been recognised and your mother enjoyed her visits. Comments like these, make our jobs so worthwhile.
Frequently asked questions about Bluebird Care Glasgow South
How is Bluebird Care Glasgow South rated?
Bluebird Care Glasgow South has a 4.9 star rating with 86 reviews.
When is Bluebird Care Glasgow South open?
Bluebird Care Glasgow South is closed now. It will open on Monday at 8:30 a.m.