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Bluebird Care Greenwich
- Home Health Care
- London
About this business
Location details
10 The Mound, William Barefoot Dr, Coldharbour Estate, London, SE9 3AZ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After working for various care companies myself, for a number of years in the past, I was quite worried when my father was in need of a care package. There are amazing companies out there but also some, that leave a lot to be desired. I was lucky enough to have the Bluebirds allocated to us, which I’m so grateful for. The care team assisting my father are amazingly kind, caring and understanding to my dad who is so much happier since having his daily visits from the team. The office team are incredibly helpful and always res... read more
Business response:
Dear Kerrie, thank you for your feedback. The team will be pleased to know they’re making a difference in your dad’s life. Thank you again for taking the time to share this with us.
Bluebird Care Greenwich have provided excellent care to my mum over the past, very difficult, year. The organisation has been very flexible and patient as we have changed our requirements with the Coronavirus threat in mind. They have always been happy to discuss our concerns and respond to our wishes. All the carers have been brilliant at putting my mum and dad at ease and providing the care and support that they need. It has been difficult for my mum and dad to accept people into their homes as they are very independent bu... read more
Business response:
Dear Kaye, thank you for taking the time to share your feedback. Our lovely team also look forward to their visits as this also brightens up their day. Our aim is to support our customers to continue living independently in their homes without feeling like their lives are being taken over. Your feedback is greatly appreciated!
I have been using Bluebird Greenwich for several years now to support me at home. They visit me several times a day and help me with all aspects of my personal care, as well as keeping a clean and tidy home. I have found both the office staff, managers and support workers who visit me at home, to be very professional, helpful, and caring. They are very reliable and have never missed a slot, even during the worst of the Covid period. On the rare occasion where someone has been delayed, I have always been kept updated. As my d... read more
Business response:
Steven, thank you for the positive feedback. The carers love coming to have a chat with you and help you out. The office staff enjoy regular chats with you on the phone and it is so nice to hear that Bluebird Care has adapted to your needs so well. Thank you for all of your support over the years and here’s to many more!
I have no hesitation in recommending Bluebird for home care of a person with physical disabilities, as well as dementia. I can totally rely on them to look after my friend, who always enjoys their visits. The backroom staff are most helpful, keeping me updated.
Business response:
Thank you so much for your lovely words Margaret, it is a pleasure each day to look after your friend. The team have built such a good relationship with her and love being able to help in any way!
All of the carers that have looked after my husband have been very kind, hard-working and attentive. They have made him very comfortable and familiar with themselves and the care they provide. They provide high-quality care with dignity and professionalism. The carers learned his care routine very quickly allowing them to take time to get to know my husband and his needs. The supervisors of Bluebird also keep in regular contact with their customers to ensure that they are happy with the care they are receiving and will do th... read more
Business response:
Dear Lisa, thank you so much for your feedback. We have a wonderful team who always work to the best of their ability and feedback is always welcomed and appreciated!
I have used Bluebird Homecare to care for my dad who is 92, I have been impressed by the the care he has received, they will try and send the same carer which helps in the beginning to help them settle in as like a lot of elderly people they don’t want the help and think they can still do it themselves. The agency has kept me informed of progress and let me know if my dad needs anything. The carers are great with my dad and he has a good relationship with them and it’s put my mind at rest that he is being looked after.
Highly recommend Bluebird carers, they cared for my mum for many years until her recent passing. They were lovely to my mum, caring for her needs including being pet friendly, all the carers made the effort, even went above and beyond. Couldn’t have coped without them. Thank you.
Business response:
Hi Maria, thank you for your kind words it was a pleasure to have been able to look after a lovely person such as your mother everyone involved in her care only had nice things to say about her and the way both of you treated the staff as members of the family.
I've been with Bluebird care company for just under a year. For me, they are the best. I've had experience with other care companies for many reasons my experience with them wasn't very good. I have 4 calls a day morning, lunch, tea, bedtime, which includes personal care, on all calls preparing food, etc. All the carers are wonderful people. They are all very friendly, kind, professional, caring, considerate, reliable, respectful, empathy, patient, observant, helpful. The carers are very good at their job. They are supportiv... read more
Business response:
Thank you so much for your positive feedback Debbie, you make it so easy to care and look after you! It's been such a great year, we look forward to the years to come.
Mum had a horrible Alzheimer's journey lasting more than 5 years, the last 3 and a half of which, she spent completely bedridden. We'd talked about things over the years and it was Mum's strong wish that she die in her own bed. The short answer to this review is simply that she got her wish on Christmas Day 2020, solely because of the support of Bluebird Care. My sisters and I chipped in, my elder sister to the point of team leader but the twice-daily seven days a week visits of the Bluebird carers made this all possible. We... read more
Business response:
Thank you for your kind words, Cliff. It was an honour to look after your mother and a privilege to work with your amazing family. Our carers loved every minute with your mum, please accept our deepest condolences from all of us at Bluebird Care Greenwich.
Frequently asked questions about Bluebird Care Greenwich
How is Bluebird Care Greenwich rated?
Bluebird Care Greenwich has a 4.9 star rating with 96 reviews.
When is Bluebird Care Greenwich open?
Bluebird Care Greenwich is closed now. It will open at 8:30 a.m.