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Bluebird Care Newcastle
- Home Health Care
- Boldon Colliery
About this business
Location details
The Bulrushes, Boldon Business Park, 5 Woodstock Way, Boldon Colliery, NE35 9PF, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am very happy with my carer, he always goes that extra mile. He really helps me with everything and I never need to ask as he has everything covered, from shopping to making sure all my appointments are booked in and that I am taken to them. I feel really safe with him, he is excellent.
Bluebird Care is a good company and I am very happy with all the care I receive for my grandson. The only thing I have a problem with the on-call. The on-call should be with someone who is free 24 hours a day to come out, I have noticed when I ring on-call that sometimes the person on-call is busy doing other duties and can't do much until they are finished. I think they should be at least two to three people on-call at one time.
My mother received kind, compassionate and loving care from all her carers. She was treated with great respect and died peacefully in her sleep. Thank you Bluebird for making her last days so comfortable.
Too many different carers to provide stability. There is one main carer each visit and a second one who sometimes does not really understand the care needs of my mother and father-in-law. I/we find it hard to fully trust that my parents-in-law's care needs will be fully met.
Business response:
Thank you for taking the time to leave your feedback, our aim is to make sure that we meet all care needs as well as ensure we provide stability. If we are still falling short of your expectations please contact the Registered Manager at the office to share these with her so we can work to resolve. Kind Regards, Team Bluebird
Frequently asked questions about Bluebird Care Newcastle
How is Bluebird Care Newcastle rated?
Bluebird Care Newcastle has a 4.8 star rating with 84 reviews.
When is Bluebird Care Newcastle open?
Bluebird Care Newcastle is closed now. It will open at 8:30 a.m.