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Bluebird Care Worcester, Wychavon & North Cotswolds
- Home Health Care
- Evesham
About this business
Location details
Chipping Campden Suite, De Montfort House, 7E Enterprise Way, Evesham, WR11 1GS, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We moved from another care company to Bluebird because I needed more personal care. The quality of staff is outstanding, they are professional, caring and friendly, and I would seriously recommend Bluebird, as I already have!
Business response:
Thank-you for the wonderful review, we are so pleased you are happy with the service you receive and grateful for the recommendation.
After experiencing a very poor service from an alternative provider, moving to Bluebird Care was like a breath of fresh air. The onboarding process was easy, professional with great care taken in agreeing a care plan that met my mother's needs. The service was exemplary, the staff caring and the communication exceptional. The app provides complete transparency to the family. I wouldn't hesitate in recommending Bluebird Care to any family, simply outstanding.
Business response:
Thank you for your kind words and recommendation; we very much enjoyed supporting Mum for as long as possible and I hope that she is comfortable in her new home.
My father, who was 89, had increasing symptoms of later-stage Alzheimer's dementia and it had reached the time that we had to make some decisions as to his future care and well-being. We knew that he would be much happier in his home environment and so ruled out nursing homes for the time being. Bluebird Care had been recommended to us and so we contacted them to find out more about the whole 'care' process, from that very first phone call, initial assessment at home and throughout his many months of excellent daily care, Bl... read more
Business response:
Good afternoon Michael, first of all, thank you for the kind words. It is always a big decision to have carers in for the first time but we are glad that you chose Bluebird Care Worcester & Wychavon. It was our pleasure supporting Dad and I know our team were very fond of both him and Mum. I'm also glad we were able to give Mum a little bit of respite and ensure Dad was comfortable in his final days.
The nurses and the office team are brilliant. My mum is wheelchair-bound and is either in bed or in her chair, having the nurses round means I have peace of mind and am no longer worrying about her care. I am kept informed but never bothered. They enable Mum to stay in her home, surrounded by her comforts and memories. The quality of services provided by all at Bluebird are fantastic, they have become part of the family. No hesitation in recommending them to anyone.
Business response:
Thank you very much for your lovely words. We are so pleased that we were able to offer care and support for Mum and know the team always looks forward to seeing her. I will pass on your kind words, which we greatly appreciate.
Mum was reluctant to the idea of carers coming to the house and we had no idea what level of care she required but, after contacting Bluebird Care we had an initial visit where we just talked about our situation and things we were finding difficult. We discussed how they could help and things they could do to assist and were reassured that it would all be at a pace Mum was comfortable with. Mum soon built up connections and very strong relationships with all that were involved and gave her such personal care. She looked forw... read more
Business response:
Good afternoon, first of all, thank you for the kind words. It is always a big decision to have carers in for the first time, but we are glad that you chose Bluebird Care Worcester & Wychavon. It was our pleasure supporting your mum!
My parents, both in their 90s, have used Bluebird Care Worcester & Wychavon for many years now. They started with a few hours a week to help with the heavier chores, gradually increasing the hours as they became frailer, to the situation now when they have 24-hour care provided by Bluebird. The live-in and night carers are wonderful, they communicate well with the family (we all live some distance from my parents) and knowing that they are in place is such a relief to us all. The management team are also fabulous and very un... read more
Business response:
Good afternoon Helen, thank you for the kind words. It is our pleasure to support your parents. Our staff absolutely love supporting them.
After becoming more frail, my elderly Mum engaged the services of Bluebird Care as she wanted to remain in her own home for as long as possible. All the carers have been wonderful with Mum and have looked after her very well. After initially being quite nervous about 'strangers' in her home, she became very friendly with her carers and looked forward to their daily chats and laughter. My brother and I were always reassured that Bluebird Care would note any changes in her health and mental well-being and take the appropriate ... read more
Business response:
Thank you for your kind words and recommendation, we very much enjoyed supporting Mum for as long as possible and I hope that she is comfortable in her new home. I will pass on your kind words to our team and we wish you all the very best in the future.
Used Bluebird Care Worcester & Wychavon from February 2022 until November 2023 for my widowed mother, living alone with Alzheimer's. Overall, the service was impeccable; everyone was fantastic from the first enquiry right up until the day we moved Mom into residential care. Nothing was ever too much, as expected, we encountered a couple of bumps along the way, and these were ironed out immediately and professionally. Would easily recommend it to anyone who needs in-house help or companionship. Keep up the good work.
Business response:
Thank you for your kind words and recommendation; we very much enjoyed supporting Mum for as long as possible, and I hope that she is comfortable in her new home.
Right from my first contact with Bluebird, I was very impressed with the understanding of what I needed. I was impressed by the compassion, knowledge and ability to respond very quickly. The team that I dealt with were excellent; they arrived when they said they would, and I always knew which member of the team was going to arrive, and if there were any delays, I knew exactly the reason why and for how long. I’ve got to know each member of the team, and perhaps more importantly, they got to know me and my requirements, and o... read more
Business response:
Thank you very much for your lovely review. The team, myself included, really enjoyed supporting you and looked forward to sharing your positive and fun-loving personality each day!
Frequently asked questions about Bluebird Care Worcester, Wychavon & North Cotswolds
How is Bluebird Care Worcester, Wychavon & North Cotswolds rated?
Bluebird Care Worcester, Wychavon & North Cotswolds has a 4.9 star rating with 70 reviews.
When is Bluebird Care Worcester, Wychavon & North Cotswolds open?
Bluebird Care Worcester, Wychavon & North Cotswolds is open now. It will close at 5:00 p.m.