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bluefrog Plumbing + Drain of North Dallas
- Plumbing
- Frisco, TX
About this business
Location details
122 Rose Ln, Ste. K1, Frisco, TX, 75036, United States
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When I was contacted by Kerry at Bluefrog Plumbing their workload allowed them to come out the same day to solve my plumbing problems. She gave me a two-hour window when J.J. would be here. Then she called to let me know that he would be here within 45 minutes - and he was. They were both very professional and excellent communicators. Before J.J. came we described the three issues that needed to be addressed so that when he got here he could have the material needed on his truck: The master bath tub faucet leaks (the house ... read more
Business response:
Here at bluefrog we believe that communication is key! It's always nice to hear that we were able to deliver great service.
They were timely courteous and explained everything they were doing step by step😊
Business response:
We like to do our best to educate our customers on their plumbing so that they can make the most informed decision possible, rather than give one option without ever explaining anything. Glad to hear we were able to do that for you!
They came same day I called. Sent a picture of employee coming. Gave me several options on how to handle toilet issues. Very polite, Thank you
Business response:
We're so happy you were satisfied with our service! Thanks for the great review!
Honest and helpful in knowing who to call next. Set up multiple resources for further use. Answered some questions like an expert who also happens to have a family
Business response:
Erick, Thank you for the kind words, we treat every customer like we would our own family and hope to be considered as such anytime you need help with plumbing items.
Very professional
Business response:
We are happy you liked our service and the great review!
Service was very good
Business response:
Thank you, Kevin, we will be here with great service anytime you need us!
Paul is very helpful and can explain things well.
Business response:
Paul is very knowledgeable, I am so happy he was able to help!
they did a great job
Business response:
Good is the enemy of great, we are happy to hear your experience was GREAT! Thank you for the kind review!
From the time I made the inquiry to the job being finished was the best experience. Kari from Blue Frog Plumbing called me within a minute to schedule and Paul was at my door within an hour. He gave the estimate, we hired him, and he and Brandon finished the install and removed old heaters same day. Best customer service! Will use them for all plumbing needs in the future.
Business response:
Shari, thanks for the great review! We think Kari, Paul, and Brandon are all awesome at what they do, and we're glad you agree! Please don't hesitate to give us a call if you have any other plumbing issues going forward.
Frequently asked questions about bluefrog Plumbing + Drain of North Dallas
How is bluefrog Plumbing + Drain of North Dallas rated?
bluefrog Plumbing + Drain of North Dallas has a 4.8 star rating with 1,144 reviews.
When is bluefrog Plumbing + Drain of North Dallas open?
bluefrog Plumbing + Drain of North Dallas is open now. It is open 24/7.