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bluefrog Plumbing + Drain of North Dallas
- Plumbing
- Frisco, TX
About this business
Location details
122 Rose Ln, Ste. K1, Frisco, TX, 75036, United States
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They arrived the same day I called. Very quick response. Fixed problem within hour of arriving. My problem was their pricing. First quoted $350 to fix toilet. It was a simple problem. Total time they spent on site was less than an hour and that included going out to Home Depot to get part. Talked them down to $200 but thought the first quote was way out of line and feel they tried to take advantage of my situation.
Business response:
Bill, thank you for taking the time to rate our services. We are disappointed you were not completely satisfied with our pricing but we never try to take advantage of our customers. Our plumbers work out of a set price book and have no control over pricing. We pride ourselves on quick response, great service, quality work and dependability at a fair price. With that in consideration, we can't also be the lowest price. We hope you will consider our services in the future!
The repair person showed me every item that needed to be addressed and explained why it was necessary He was very polite and made sure everything was clean before he left.
Business response:
We are very interested in the performance of your plumbing system and always inspect the whole thing to help keep you from any surprises in the future!
Did a free inspection and very personable.
Business response:
Thank you for a great review, Lisa, we love to create happy customers.
Did a great job!
Business response:
Thank you Carol, we appreciate your business!
Friendly, courteous and knowledgeable. We had two separate jobs and both were completed in estimated time. Very professional and great job!!
Business response:
Dennis, thank you for leaving a great review. Your kind words are greatly appreciated!
Efficient service with excellent communication.
Business response:
Keith, thank you for the excellent review, we appreciate you!
Cory did an awesome job of cleaning out the drain despite being old cast iron pipes
Business response:
Thank you for the great review. We work hard to do a great job, and never do more than is needed to do the job correctly!
Very knowledgable about the job. I would definitely consider this company in the future.
Business response:
Alice, thank you for taking the time to review our service; we are excited to get a 5.0 on customer service! If there is anything we can do to improve in the other areas, we would love the opportunity to do so!
I was extremely impressed with the immediate contact, the timely availability to provide a quote for services. And then we were able to get the work scheduled promptly. The office was very communicative and professional as well. We liked their work so much we hired them for a second job within a week to finish repairing a job completed by another company which had failed again. Thanks Blue Frog!!
Business response:
We really appreciate the repeat business; that is the biggest compliment we can get, and to hear it was to fix another plumber's work is an even bigger compliment. We want to be your plumber of choice for life!
Frequently asked questions about bluefrog Plumbing + Drain of North Dallas
How is bluefrog Plumbing + Drain of North Dallas rated?
bluefrog Plumbing + Drain of North Dallas has a 4.8 star rating with 1,152 reviews.
When is bluefrog Plumbing + Drain of North Dallas open?
bluefrog Plumbing + Drain of North Dallas is open now. It is open 24/7.