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BMW
- Automotive
- Sudbury, MA
About this business
Location details
68 Old County Rd, Sudbury, MA, 01776, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"Good service, professional staff, and the rep did as much..." Good service, professional staff, and the rep did as much as he could to address the cost. However, like most bmw dealerships they’re expensive
Business response:
Thank you for the great feedback and review! We're glad we could help you enjoy your visit to Herb Chambers BMW of Sudbury!
"Excellent service, consulting and recommendations to fix..." Excellent service, consulting and recommendations to fix a tire problem on my BMW M850, I love the real time video which was recorded, this is so informative, valuable and well-appreciated! In fact, this is the first time I’ve seen it used by any dealership. The customer is waiting in the seating area, worried what is going on with their car, so the video is priceless! This is my 3rd service visit, Mackenzie and the staff are very friendly and you get great suppor... read more
Business response:
Thanks so much for letting Mackenzie and the Herb Chambers BMW of Sudbury team show you another five-star service visit! We appreciate your great feedback and review! We'll see you at your next appointment!
"I always feel like I'm an important person whenever I..." I always feel like I'm an important person whenever I take my car in for service. They always take the time to go over and explain what they're doing and never rush me. I know my vehicle is in good hands there and wouldn't take it anywhere else!
Business response:
We're thrilled to receive your support, Bob! Thank you for trusting the Herb Chambers BMW of Sudbury team with your vehicle. We're honored to be your service provider of choice and look forward to your next visit!
"Nick Sullivan was the CS agent that helped me and he was..." Nick Sullivan was the CS agent that helped me and he was the best ever.
Business response:
Thank you for visiting Nick and our team at Herb Chambers BMW of Sudbury! We look forward to seeing you next time!
"Friendly service. Responsive. Was first time visiting..." Friendly service. Responsive. Was first time visiting this dealer but have serviced at other BMW locations
Business response:
We're so glad you had a positive experience with the Herb Chambers BMW of Sudbury team! Thank you for the five-star rating!
"This is my first time purchasing BMW. Jack was great and..." This is my first time purchasing BMW. Jack was great and super patient throughout the process. Answered all my questions, took care of all my concerns, gave a great deal & most importantly great communication all throughout the process. I recommend working with Jack!
Business response:
Thank you for the wonderful review and congratulations on your new BMW! We appreciate you trusting Jack and the Herb Chambers BMW of Sudbury team with your purchase and we hope we have the opportunity to work with you again in the future!
"Service took care of a repair with no problem and..." Service took care of a repair with no problem and provided a free loaner. Seems I need to type 25 words which really is unnecessary.
Business response:
Thank you for taking the time to leave us a review! We hope to see you again next time here at Herb Chambers BMW of Sudbury!
"Wilson is awesome and I had a great experience here!..." Wilson is awesome and I had a great experience here!
Business response:
We're so glad Wilson made your visit to Herb Chambers BMW of Sudbury a five-star experience! Thank you for the awesome review!
"Mackenzie's communication is on point. Customer Service..." Mackenzie's communication is on point. Customer Service felt personal that really matters these days! The texting feature is key - Great Experience with BMW and Thank you Mackenzie!
Business response:
Thanks for taking the time to share this awesome feedback - Mackenzie will be thrilled to hear it! We appreciate you choosing Herb Chambers BMW of Sudbury for your service needs and look forward to seeing you again next time!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,361 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 11:00 a.m.