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BMW

4.7

About this business

Location details

68 Old County Rd, Sudbury, MA, 01776, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.73,361 reviews
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Lmgrey's profile image
Lmgrey 
4 years ago

"Very courteous and attentive. Short waiting time to see..." Very courteous and attentive. Short waiting time to see the Service Advisor Nick, who was very knowledgeable on the car and the questions we asked regarding the service contract options 

Business response:

We're glad Nick and our team could make your service visit an enjoyable one! Thank you for rating Herb Chambers BMW of Sudbury five stars! We'll see you next time! 

wfboats's profile image
wfboats 
4 years ago

"Service was exceptional and the extras given in terms of..." Service was exceptional and the extras given in terms of cleaning were awesome. Everyone was so helpful 

Business response:

Thanks for taking the time to review your recent visit with the Herb Chambers BMW of Sudbury team! We appreciate your business and hope to see you again next time! 

pattig123's profile image
pattig123 
4 years ago

"The customer service is 5 stars. Very attentive and..." The customer service is 5 stars. Very attentive and detailed oriented. My problem was resolved 

Business response:

We're so glad the Herb Chambers BMW of Sudbury team could earn your five-star rating! Thank you for leaving us your awesome feedback! 

Eileen Park's profile image
Eileen Park 
4 years ago

"Very kind and know what there doing. They make things..." Very kind and know what there doing. They make things happen. They are the best. 

Business response:

Thank you for considering us the best, Eileen! We're so fortunate to have you a part of our family at Herb Chambers BMW of Sudbury! 

Lisa S's profile image
Lisa S 
4 years ago

"Always attentive, clean and honest. Have purchased 3 cars..." Always attentive, clean and honest. Have purchased 3 cars at this dealership as well as all service appointments 

Business response:

Thank you for your confidence in the Herb Chambers BMW of Sudbury team, Lisa! We appreciate your loyal business and look forward to your next visit! 

Umut's profile image
Umut 
4 years ago

"That was the first time I worked with them. They are..." That was the first time I worked with them. They are super kind, helpful and informative. I want to thank to William Kramer especially for his help! 

Business response:

Thank you for the great feedback and review! The Herb Chambers BMW of Sudbury team is happy to have you as our customer! 

NASDAQ's profile image
NASDAQ 
4 years ago

"I have been dealing directly with Almir Jonuz for any/all..." I have been dealing directly with Almir Jonuz for any/all servicing needs or general questions. He is always available, super friendly and an all around fantastic guy. He runs one of the largest service departments in the northeast and the calm is refreshing. For anyone who has an issue they want addressed with a charge they don’t agree with or a service need ask for Al. I see the limited negative reviews and know that they just needed to talk to someone else to ... read more

Business response:

We're happy Almir and the team made this such an excellent experience! We appreciate your kind words and confidence in us! We look forward to providing a five-star experience to you again during your next service visit! Thank you! - Herb Chambers BMW of Sudbury 

kisau's profile image
kisau 
4 years ago

"Excellent professionals Who really value their customers..." Excellent professionals Who really value their customers itwas the beste experience very fast and efficient 

Business response:

Thank you so much for your kind words and rating! We hope to see you again at Herb Chambers BMW of Sudbury! 

Bob's profile image
Bob 
4 years ago

"Good service - transparent, good communication and follow..." Good service - transparent, good communication and follow up and follow through. Cost is quite high. 

Business response:

Thank you for sharing your honest feedback, Bob! Other than the cost, we're happy you were satisfied with your visit. -Herb Chambers BMW of Sudbury 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.7 star rating with 3,361 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 11:00 a.m.